VISITORS CONTRACTOR CENTER/PASS HOUSE BLDG 1637
(808) 257-2047
PMO CUSTOMER SERVICE CENTER/VEHICLE REGISTRATION BLDG 1095
(808) 257-0183
PMO PASS AND ID CAMP SMITH BLDG 601
(808) 477-8735

MCB Hawaii/Camp Smith utilizes the Defense Biometric Identification System (DBIDS) which is a government-owned access control system.   DBIDS is required for MCB Hawaii/Camp Smith contractors and other non-DoD-affiliated personnel and guest requiring unescorted installation access.

VISITOR CONTRACTOR CENTER (VCC)/PASSHOUSE

(808) 257-2047

 The Visitor Contractor Center, also known as the Pass House is located in Bldg. 1637 at the H-3 entrance of Marine Corps Base Hawaii Kaneohe Bay. The Visitor Center is responsible for vetting and issuance of day, short or long-term visitor, Personal Services, Agent Card, Veteran, contractor, and vendor access credentials.  The VCC also offers base vehicle registration, and Non-resident form issuance.
 
Hours of operation are 0600-1400 open Monday-Friday
Closed Thanksgiving and Christmas.
* Contractor and Vendor access credentials are issued Monday-Friday between 0600-1400.
**Marine Corps Community Partner Program access credentials are issued at the VCC/Pass House Tuesday-Thursday 0900-1200 by appointment only.

PMO CUSTOMER SERVICE CENTER/VEHICLE REGISTRATION

(808) 257-0183

The PMO Customer Service Center, also known as Vehicle Registration is located on 3rd street in Bldg. 1095 on the first floor. The Customer Service Center is responsible for base vehicle registration, issuing non-resident forms, houseguest, Personal service, contractor/visitor vetting, Local Records checks, check-in/out, weapons registration, and fingerprinting.
 
Hours of operation are 0730-1630 Monday-Friday
Closed on all Federal holidays.

PMO PASS AND ID CAMP SMITH BLDG 601

(808) 477-8734/8735

The PMO Pass and ID Offices is located at Camp Smith, BLDG 601.  The Pass and ID office is responsible for base vehicle registration, issuance of Non-Resident forms, check-in/out, weapons registration, and fingerprinting.  This office also conducts vetting and issuance of day, short or long-term visitor, Personal Services, Agent Card, Veteran, contractor and vendor access credentials.

Hours of operation are 0630-1400 Monday-Friday
Closed on all federal holidays.

EXPANSION OF PATRONAGE FOR CERTAIN VETERANS
aND CERTAIN CAREGIVERS FOR VETERANS
 

Starting Jan. 1, 2020, the Department of Defense will authorized all service-connected Veterans, Purple Heart recipients, former prisoners of war (POW), and individuals approved and designated as the primary family caregivers of eligible Veterans under the Department of Veterans Affairs Program of Comprehensive Assistance for Family Caregivers (PCAFC) can use commissaries, exchanges, and morale, welfare and recreation (MWR) retail facilities, in-person and online.

*Primary caregivers do not have and will not be granted sponsorship privileges.

On your first visit to MCB Hawaii, visit the Visitors Center, building 1637, MCB Hawaii, or the Pass and Registration Office, Camp Smith, and present your Veterans Health Identification Card (VHIC). The VHIC must identify your eligibility status as Service-Connected, Medal of Honor, Purple Heart, Former POW, or a combination thereof. Veterans not in possession of a VHIC are also authorized to present a VA Health Eligibility Center (HEC) Form H623A and a REAL ID compliant driver’s license or identification card.

Provide a second form of government identification that verifies your social security number (Social Security Card, Taxpayer Identification Number, or Certificate of Naturalization).The clerk will conduct an on the spot background check and proceed to register your VHIC card in the Defense Biometric Identification System (DBIDS) upon a favorable outcome and ask you to provide required biographical information. This process can take 5 – 10 minutes and when completed, you are successfully registered for Base access.

Please present your VHIC to the gate sentry each time you visit the Base, where it will be scanned to verify your Base access eligibility. For additional MCBH access information, please view or download this brochure.

All base access denials are per Base Order 5532.1 disqualifiers.  Information on how to obtain a Base Access Waiver will be provided to those individuals that have an unfavorable background check.  Click here for information on how to obtain a Base Access Waiver.

All privately owned firearms and other weapons transported aboard the installation must comply with Base Order 5532, Chapter 5, and be registered with the Provost Marshal’s Office.

For additional information, visit:

https://www.blogs.va.gov/VAntage/67974/commissary-military-service-exchange-mwr-access-extended-veterans-beginning-january/

To view and download the Expanded Access at Commissaries, Exchanges and Recreation Facilities - Fact Sheet, visit:

https://www.militaryonesource.mil/products#!/detail/780

MARADMIN 713/19:

https://www.marines.mil/News/Messages/Messages-Display/Article/2047368/access-control-in-support-of-the-expansion-of-patronage-for-certain-veterans-an/