PMO/Pass and ID Center

About
Houseguest Privileges
One Day Passes
Trusted Traveler
Contractor Sponsorship
Foreign National Sponsorship
Agent Card Privileges
Veterans' Health Identification Card
Personal Service Requests
Food Delivery
Tow Trucks
Special Events
Base Access Waiver

about

Visitors Contractor Center/Pass House Bldg. 1637
(808) 257-2047
PMO Customer Service Center/Vehicle Registration Bldg. 1095
(808) 257-0183
PMO Pass and ID Camp H. M. Smith Bldg. 601
(808) 477-8735

MCB Hawaii/Camp Smith utilizes the Defense Biometric Identification System (DBIDS) which is a government-owned access control system. DBIDS is required for MCBH/Camp Smith contractors and other non-DoD-affiliated personnel and guest requiring unescorted installation access.

For first time MCBH DBIDS pass issuance, original social security card or W2 displaying full SSN will be needed in addition to their state photo ID. Vehicle information, registration, safety, and insurance will also be required.

VISITOR CONTRACTOR CENTER (VCC) / PASSHOUSE

(808) 257-2047

The Visitor Contractor Center, also known as the Pass House, is in Bldg. 1637 at the H-3 entrance of Marine Corps Base Hawaii. The Visitor Center is responsible for vetting and issuance of day, short or long-term visitors, Personal Services, Agent Card, Veteran, contractor, and vendor access credentials. The VCC also offers base vehicle registration and Non-resident form issuance.

Hours of operation: 0600-1400 Monday-Friday
Closed on all Federal holidays.
*Contractor and Vendor access credentials are issued Monday-Friday between 0600-1330.
**Marine Corps Community Partner Program access credentials are issued at the VCC/Pass House Tuesday-Thursday 0800-1100 by appointment only.

PMO CUSTOMER SERVICE CENTER / VEHICLE REGISTRATION

(808) 257-0183

The PMO Customer Service Center, also known as Vehicle Registration, is located on 3rd street in Bldg. 1095 on the first floor. The Customer Service Center is responsible for base vehicle registration, issuing non-resident forms, houseguest, Personal service, contractor/visitor vetting, Local Records checks, check-in/out, and weapons registration.

Hours of operation: 0730-1530 Monday-Friday
Closed on all Federal holidays.

PMO PASS AND ID CAMP H. M. SMITH

(808) 477-8734 / 8735

The PMO Pass and ID Office is located at Camp Smith, BLDG 601. The Pass and ID office is responsible for base vehicle registration, issuance of Non-Resident forms, check-in/out, weapons registration, and fingerprinting. This office also conducts vetting and issuance of day, short or long-term visitor, Personal Services, Agent Card, Veteran, contractor, and vendor access credentials.

Hours of operation: 0600-1430 Monday-Friday

*Contractor and Vendor access credentials are issued Monday-Friday between 0600-1400.
Closed on all federal holidays.

houseguest privileges

House Guest Privileges Request

House Guests are individuals eighteen or older who are visiting active duty military members and are residing in or are utilizing base lodging facilities on MCBH. Residents of Oahu do not qualify for House Guest privileges. Registered House Guest Passes will not be issued to visitors staying off MCBH. Sponsors requesting to sponsor a house guest visiting for more than 72 hours must submit a House Guest form 5532 to the PMO Service Center prior to the visit for processing. House Guests with passes are not authorized entry to the commissary or allowed to make purchases, nor are they permitted to purchase merchandise at MCCS facilities.

Extended visits (30 or more days) are reviewed on a case-by-case basis and must be for the benefit of the Active-Duty members or their command sponsored dependents. Guardianship papers, power-of-attorney, or other legal authorization must be provided for minor guests. Please see provided exception to policy request example.

Process For Submitting House Guest Forms:

Submission of Forms via Email:
All electronic forms must be digitally signed in the appropriate signature block using your DoD CAC credentials to validate the information submitted. Any email or email attachment containing sensitive PII, such as date of birth, must be sent via official DoD email and encrypted and digitally signed in accordance with DoD policy. This type of sensitive PII is contained in a completed MCBH S-7 FORM 5532, BASE ACCESS REQUEST FORM, and possibly other forms or information that you provide to the Provost Marshal's Office. The use of unencrypted email or personal email for this type of information is not authorized and presents a risk of exposing sensitive information to entities that may use that information for malicious purposes.

1. Houseguest forms are available for physical pick up at:

Visitor Contract Center / Pass House - located at Bldg. 1637 by MCBH Main Gate, Mon – Fri 0600 - 1400
PMO Service Center - located at Bldg. 1095 first floor, Mon-Fri, 0730-1530
Camp Smith Pass & ID - Bldg. 601, Mon-Fri, 0630-1430
Click here for downloadable: MCBH S-7 FORM 5532

2. The following information will be disclosed in Form 5532, ensuring that form is signed to validate information provided:

Sponsors information
House guest’s full legal name and DBIDS Pre-enrollment code: https://dbids-global-enroll.dmdc.mil/preenrollui/#!/

3. Drop-off completed House Guest form to:

Our Camp Smith Pass & ID Office or PMO Services Center Office or via email to mcbkbaz.pmoservices@usmc.mil. See the disclosure above concerning the submission of forms via email.

3A. Additional Information Required for Foreign National Guests

A copy of their passport information page, VISA or I-551 (Green Card) if any.
14-day minimum drop-off required for NCIS base access review and approval.
All Foreign Nationals regardless of age must be submitted for base access.

3B. Additional Information Required for Extended House Guests (30 or more days)

A letter from sponsor on letter head in conjunction to command endorsement are required at the time of request drop-off. Click here for sample letter.
The sponsor will route the PMO approved completed request to Family Housing Office located at 1571 Lawrence Road. The Family Housing Office will then provide an approval letter to be routed to Ohana Military Communities Office for final approval signatures. Extended pass is contingent to approval from Family Housing Office and Ohana Military Communities.
Once approved, you may return to any of our offices listed in section 1 with guests. Passes must be renewed and will not exceed 30 days.

4. Sponsor will be notified by PMO Service Center of favorable or unfavorable background check.

Individuals with a favorable background check must be picked up by the sponsor and taken to the respective Ohana Military Communities for approval if staying in on-base housing.
House Guests with an unsatisfactory background check will not be permitted aboard MCBH. Individual(s) may then request a base access waiver: CLICK HERE

5. Upon House Guests arrival sponsor and/or spouse must accompany their guest(s) to any of our locations listed in section 1. Completed approved form will be needed at every visit for pass issuance. Guests will need to provide all required documents upon issuance of initial pass.

For additional questions regarding houseguest please contact the PMO Customer Service Center (808) 257-0183/3842, Visitor Contractor Center/Pass House (808) 257-2047, or Camp Smith Pass and ID (808) 477-8735.

one day passes

One Day Passes

Sponsors are required to be physically present to have day passes issued for leisure purposes.

Form 5532, ensuring that form is signed to validate information provided:

Sponsors information
You will need your house guest’s full legal name, and DBIDS Pre-enrollment code. https://dbids-global-enroll.dmdc.mil/preenrollui/#!/

For first time MCBH DBIDS pass issuance, original social security card or W2 displaying full SSN will be needed in addition to their state photo ID.

trusted traveler

Trusted Traveler

The Trusted Traveler Program is a procedure that allows uniformed service members and dependents (over age 16), DoD employees, and retired uniformed service members and spouses to vouch for occupants inside the vehicle, provided they possess a valid DoD identification card: MCBHO 5532.1 Access Control Order

U.S. government contractors are not eligible to participate in the Trusted Traveler program.

Trusted Travelers are DoD ID card holders, authorized in accordance with the DTM, and must continuously escort their guests while on an installation since their guests have not been properly vetted for unescorted installation access. All personnel authorized to act in a Trusted Traveler capacity are responsible for the actions of their sponsored guests and must ensure they adhere to the Trusted Traveler Program requirements.

1. Authorized individuals (CAC/TESLIN card holders) who have been granted unescorted access can vouch for no more than 5 co-travelers (allows access for guests without going to VCC or registering in DBIDS).

2. The trusted traveler designee is responsible for the actions of all co-travelers while they are on-base.

3. The trusted traveler designee must have sufficient knowledge of the co-travelers to legitimately vouch for their identity, fitness, and purpose.

4. The trusted traveler (designee) designation is only authorized for persons granted continued unescorted access who have been identity proofed, received a favorable fitness determination, have a valid purpose for access, and possess an approved DoD or federal privilege card.

5. Persons in possession of a DBIDS credential or pass are NOT authorized trusted traveler privileges.

6. Foreign Nationals and foreign visitors are NOT authorized to sponsor or escort others.

7. Lyft, Uber and other taxi/ride share drivers cannot access the Base as trusted travelers.

Trusted Travelers may be subject to administrative or punitive action for violating this policy in the event their guests are found anywhere on the installation without their sponsor. Guests found without their respective sponsor are subject to administrative action or criminal prosecution and will be escorted off the installation. In addition, installation commanders may revoke an individual’s privilege to escort guests under the Trusted Traveler Program and debar guests from the installation.

Common Trusted Traveler violations include:

Dropping off a guest, including unvetted contractors, at a location on base without their sponsor e.g., Marine Corps Exchange, MCCS facilities, restaurants, or contractor work sites.
It is also against the Trusted Travel Program to escort a former Marine or anyone else who is debarred from any military installation (Persona non Grata) onto the installation.
Utilizing trusted traveler for multiple day visitors instead of proper guest pass request procedures.
Allowing foreign national visitors to enter installation without the proper request procedures.

contractor sponsorship

We are authorized to issue up to 5 day passes at a time for work purposes.

Daily sponsorships can be called in or emailed to mcbh.passhouse.fmb@usmc.mil

The following information will be required when requesting daily sponsorships:

Date/s requesting access to MCBH
First and last name of person needing access
Sponsor first and last name
Sponsor DOD or DOB
Sponsor phone number
Destination on MCBH

foreign national sponsorship

Sponsorship Of Unofficial Foreign National (FN) Visitors

Refer all official requests for entrance from representatives of a foreign government, foreign military service, or foreign private interest to the Base Security Manager. Unofficial FN visitors are residents of another country who are visiting the U.S. as a tourist, student, worker, or other reasons not as an official representative of a foreign government. FN government and military personnel not sponsored through the DoD FN Visitor System or on invitation orders are considered unofficial visitors. The following procedures apply for sponsorship of unofficial FN visitors:

Permissions Required: Sponsors expecting unofficial FN visitors must provide notice at least 14 business days in advance to the Provost Marshal Office Customer Service Center, B1095, on a Base Access Request Form (MCBH S-7 Form 5532) and require the visitor to pre-enroll in DBIDS (https://dbids-global-enroll.dmdc.mil/preenrollui/#!/). The pre-enrollment code is only valid for 30 days, so be sure to pre-enroll just before you submit your packet. If there are issues with being able to pre-enroll, you must download the site certificates at (https://public.cyber.mil/pki-pke/) and then go back to the pre-enrollment site to get enrolled. A copy of the visitor’s passport and visa will be submitted with the Base Access Request Form. Entry of FN visitors is contingent upon an invitation from an authorized sponsor, satisfactory vetting, and identity proofing. Sponsorship of FN visitors aboard MCBH is a privilege and the Commanding Officer may revoke or suspend this privilege.
Escort Required: Unofficial FN visitors are not authorized unescorted access and the sponsor must always accompany the FN visitor while on base. Sponsors who have FN immediate family members (husband, wife, mother, father, sister, brother, child, or members in loco parentis) as Registered Houseguests are exempt from the escort requirement. Personnel with authorized installation access credentials are prohibited from using their access credentials to transport unofficial FN visitors aboard the installation to circumvent this policy.
Restricted Access: Unofficial FN visitors are authorized escorted access to facilities that are open to the general community but are restricted from visiting any operational and/or restricted area aboard the installation.
- Active-duty foreign military personnel and personnel traveling on a diplomatic passport from the following countries are exempt from biometric enrollment: Canada, Australia, New Zealand, Great Britain, and Japan.
- Active-duty foreign military personnel attending U.S. and partner nation military training or on official visits are exempt from biometric enrollment.
- Sponsors will ensure that their Unofficial FN Visitor(s) are enrolled in the biometric system at the Visitors Center. Failure to do so will result in the suspension of sponsorship privileges and the immediate removal of the FN from the Base.

Sponsorship Privileges for Foreign Exchange Personnel

Foreign Exchange Personnel (FEP), Foreign Liaison Officers (FLO), and their sponsored accompanying dependents with a U.S. Government CAC and assigned to an MCBH command have unescorted access to MCBH. FEPs and FLOs are authorized to sponsor U.S. Citizens who do not have dual citizenship in another foreign country as personal visitors, for official business, and for deliveries/services to their military family housing residence. FEPs and FLOs may sponsor visiting FN family members in accordance with the procedures outlined in Base Oder 5532.1, Chapter 2, Paragraph 3.

Approved Foreign Visit Requests

Sponsors who host official FN Visitors must obtain re-approval prior to their arrival. Sponsors will provide a copy of the Foreign Visit Request orders or other documentation to the Visitors Center, Bldg. 1637, to issue a temporary visitor pass, not to exceed the length of the exercise, event, or command function.

Permanent Resident Card, Alien Registration Receipt Card, or Green Card (Form I-551).
Foreign passport with a temporary I-551 stamp or temporary I-551 printed notation on machine-readable immigrant visa.
Foreign passport with a current arrival-departure record, U.S. Customs and Border Protection Form I-94 bearing the same name as the passport and containing and endorsement of the alien’s non-immigrant status indicating that status authorizes the alien to work for the employer.
Employment authorization document that contains a photograph U.S. Citizenship and Immigration Services (USCIS) Form I-766 and/or electronically verify.
In the case of a non-immigrant alien authorized to work for a specific employer, a foreign passport with a Form I-94 or Form I-94A, bearing the same name as the passport, and containing an endorsement of the alien’s non-immigrant status, if the endorsement has not yet expired, and the proposed employment is not in conflict with any restrictions or limitations identified on the form.
Driver’s license or ID card issued by state, possession, territory, or District of Columbia, provided it contains a photograph and biographic information such as name, date of birth, gender, height, eye color, and address.

agent card privileges

Agent Card Processing

To obtain a valid Agent Card after receiving the Agent letter from the patient’s PCM, schedule an appointment, send documents, or visit the appropriate Pass and ID office, based on branch of service the patient served in when they were on active duty.

Note: The Agent and Patient (if possible) must be present with valid identification cards for both. (Driver’s License or Military Identification Card)

Army Personnel – Go to Schofield Barracks (No longer available at Ft Shafter)

Please Call- by Appointment Only

673 Ayres Ave Building 750 Room 166

Call: (808) 655-8840

The call back wait is 24-48hrs.

Bring a photocopy of the agent’s driver’s license, social and sponsor’s military ID cards (both sides) and Sponsor’s doctor’s letter.

Navy And Air Force Personnel – Go to Pearl Harbor/Hickam

Pass and ID Office, Building 3455, outside the Nimitz Gate on Center Drive

For more information about Agent Card processing and requirements please call (808) 449-0865

Bring Completed, (JBHH2 — Form, dated 26 Sep 2013)

Bring a photocopy of both the agent’s and sponsor’s ID cards (both sides)

Marine Corps (Kaneohe Bay) Walk In: 0600 - 1500 Mon-Fri

MCBH Passhouse Building 1637

POC: Samantha Dueltgen

Phone: (808) 257-9962

Fax: (808) 257-0130 Attn: Agent Card Clerk

E-mail: samantha.dueltgen@usmc.mil

Complete S-7 FORM 5532

Send or bring a photocopy of both the agent’s and sponsor’s ID cards (both sides)

Mail all to:

Commanding Officer Attn: Samantha Dueltgen

Military Police Department

Box 63062

Kaneohe Bay, HI 96863 3062

An authorization letter will be sent to you after the requested documents are received and processed. This letter is to be taken to the PASS and ID office, near the Front Gate, to have the Agent Card created.

Agent Card Checklist for Marine Corps Base Hawaii Kaneohe Bay

Letter to the Provost Marshal, MCBH, clearly stating the need for an agent. The letter must contain the sponsor and agent’s full name, social security number, address, and driver’s license number. The letter also must include contact information for the sponsor, to include telephone number and email address if applicable.
Front and back photocopy of the sponsor’s military identification card and the proposed agent’s driver’s license.
Sponsors requesting an agent based on disability, sickness, or other incapacitation must include a letter from a physician which provides diagnosis and duration of the disability, dated within 30 calendar days.
Sponsors requesting an agent based overseas assignment or deployment must submit a copy of military orders and command endorsement.
Sponsors requesting an agent based on their child in the custody of a parent or guardian who is not an authorized patron must provide a copy of a power of attorney or court order.
MCBH S-7 Form 5532 – Fill all the highlighted areas on the form and be sure to pre-enroll into our DBIDS system at https://dbids-global-enroll.dmdc.mil/preenrollui/#!/
The pre-enrollment code is only valid for 30 days, so be sure to pre-enroll just before you submit your packet. If there are issues with being able to pre-enroll, you must download the site certificates at https://www.dau.edu/ and then go back to the pre-enrollment site to get enrolled.

veterans' health identification card

Expansion Of Patronage for Certain Veterans and Certain Caregivers for Veterans

The Department of Defense authorizes all service-connected Veterans, Purple Heart recipients, former prisoners of war (POW), and individuals approved and designated as the primary family caregivers of eligible Veterans under the Department of Veterans Affairs Program of Comprehensive Assistance for Family Caregivers (PCAFC) to use commissaries, exchanges, and morale, welfare, and recreation (MWR) retail facilities, in-person and online.

*Primary caregivers do not have and will not be granted sponsorship privileges.

On your first visit to MCBH, visit the Visitors Center, Building 1637, or the Pass and Registration Office, Camp Smith, and present your Veterans' Health Identification Card (VHIC). The VHIC must identify your eligibility status as Service-Connected, Medal of Honor, Purple Heart, Former POW, or a combination thereof. Veterans not in possession of a VHIC are also authorized to present a VA Health Eligibility Center (HEC) Form H623A and a REAL ID compliant driver’s license or identification card.

Provide a second form of government identification that verifies your social security number (Social Security Card, Taxpayer Identification Number, or Certificate of Naturalization). The clerk will conduct an on-the-spot background check and proceed to register your VHIC card in the Defense Biometric Identification System (DBIDS) upon a favorable outcome and ask you to provide required biographical information. This process can take 5 – 10 minutes and when completed, you are successfully registered for Base access.

All base access denials occur per Base Order 5532.1 disqualifiers. Information on how to obtain a Base Access Waiver will be provided to those individuals that have an unfavorable background check. Click the Base Access Waiver for more information on how to obtain a Base Access Waiver.

All privately owned firearms and other weapons transported aboard the installation must comply with Base Order 5532 Chapter 5 and be registered with the Provost Marshal’s Office.

For additional information, visit:

https://www.blogs.va.gov/VAntage/67974/commissary-military-service-exchange-mwr-access-extended-veterans-beginning-january/

To view and download the Expanded Access at Commissaries, Exchanges, and Recreation Facilities - Fact Sheet, visit:

https://www.militaryonesource.mil/products#!/detail/780

MARADMIN 713/19:

https://www.marines.mil/News/Messages/Messages-Display/Article/2047368/access-control-in-support-of-the-expansion-of-patronage-for-certain-veterans-an/

personal service requests

***Submission of Forms via Email Disclosure***
All electronic forms must be digitally signed in the appropriate signature block using your DoD CAC credentials to validate the information submitted. Any email or email attachment containing sensitive PII, such as date of birth, must be sent via official DoD email and encrypted and digitally signed in accordance with DoD policy. This type of sensitive PII is contained in a completed MCBH S-7 FORM 5532, BASE ACCESS REQUEST FORM, and possibly other forms or information that you provide to the Provost Marshal's Office. The use of unencrypted email or personal email for this type of information is not authorized and presents a risk of exposing visitors' sensitive information to entities that may use that information for malicious purposes.

Personal Services access passes are for restricted access issued to allow a civilian access the installation on designated times and dates to provide reoccurring personal services to base residents for specific reasons such as health care, childcare, lessons, etc. Apply for a Personal Services at our Camp Smith Pass & ID Office or PMO Services Center Office, hours previously listed, or via government issued email at mcbkbaz.pmoservices.fmb@usmc.mil. Please see the note above concerning the submission of forms via email. The following procedures apply:

1. Base residents who hire Household Employees for domestic help, (nannies, health aides, private nurses, cooks, maids, etc.) must meet the requirements of Base Order 1710.55A before a Personal Services Pass is issued.

2. Sponsors will instruct their visitor to pre-enroll in DBIDS and the sponsor will submit the S-7 Form 5532 to PMO at least ten business days before the first visit. The sponsor will include a signed letter clearly stating the reasons for the request, the days of the week, and the inclusive times that access is requested. Personal Services Passes are not authorized for persons under the age of 18.

3. Personnel who sponsor any commercial entity for reoccurring services will provide a letter or other documentation (contract, work order, etc.) from the commercial activity that certifies the commercial relationship with the sponsor and the number of hours per week that Base access is needed. The Sponsor will provide a copy of the professional license or certificate if the service requires a license or certification, such as health care professionals, special education instructors, therapists, etc., when requested, if the care is not subsidized by TRICARE or other government entity. Sponsors who request the services of a private individual may be required to provide supporting documentation as requested by PMO Services Office, depending on the type and frequency of the provided service.

4. Sponsors will be notified by PMO Service Center of unfavorable background checks.

Individuals with an unsatisfactory background check will not be permitted on MCBH. Individuals may request a base waiver. (See Example)

5. Applicants need to arrive at any of our offices, previously listed, to complete DBIDS enrollment and be issued a DBIDS credential. Personal Services Passes are valid for up to six months and may be renewable upon reapplication. The pass is valid only for the dates, time, destination, and other restrictions listed on the pass. Personal Services passes will be revoked if the cardholder accesses the installation outside the restrictions on the pass and the sponsor may lose sponsorship privileges.

6. Personal Services Pass requests for on-call or as needed services such as babysitting, pet care, housecleaning, etc., without scheduled appointments will be denied, as will requests for 24/7 unescorted access. Exceptions for medical care or similar circumstances may be granted at the discretion of the Supervisory Security Assistant. The Exceptional Family Member Program (EFMP) Manager may verify the necessity of Personal Service Passes for registered EFMP personnel.

FOOD DELIVERY

All contractors, vendors, service providers, food delivery and other business entities (collectively referred to as contractors that have a designated sponsor from MCBH) will have a DBIDS credential or DBIDS temporary pass programmed for access to MCBH for six-month intervals.

Personal deliveries from companies such as Uber Eats/Door Dash/or other companies wanting to make deliveries to base housing will not be issued a pass. Sponsors will have to meet drivers at BLDG 1637.

TOW TRUCKS

Sponsors are required to be physically present to have day passes issued for towing purposes.

special events

Individuals with sponsoring capabilities hosting a special event may submit a Special Event Request for civilians to gain access to the base for a specific non beach event, unescorted. A special event request must be filled out for individuals sixteen (16) or older and at least 10 working days prior to the visit to allow sufficient time to conduct a security investigation. Larger scale events will require longer processing times.

Process For Submitting Special Event Requests

1. Special Event Request forms are available for physical pick up at:

Pass House - located at Bldg. 1637 by MCBH Main Gate, Mon – Fri 0600 - 1400
PMO Service Center - located at Bldg. 1095 first floor, Mon - Fri, 0730-1530
Camp H. M. Smith – Bldg. 601, Mon – Fri, 0630-1430
Click here for downloadable MCBH S-7 FORM 5532

2. The following information will be disclosed on Form 5532. See the note above concerning the submission of electronic forms.

Sponsors information
Event Location, Event Date, Start and End Event Time
You will need your house guests full legal name, and Date of Birth, as well as their DBIDS Pre-enrollment code (https://dbids-global-enroll.dmdc.mil/preenrollui/#!/).
If submitted via government email, please ensure that the form and email are digitally signed.

2A. Additional Information Required for Foreign National Guests:

A copy of their passport information page, VISA or I-551 (Green Card), if any.
14-day minimum drop-off required for NCIS base access review and approval.
All Foreign Nationals regardless of age must be submitted for base access.

3. Drop-off completed Special Events Request forms to:

In addition to the locations listed in section 1, Special Event Requests may be submitted via email to mcbkbaz.pmoservices@usmc.mil. See the note above concerning the submission of forms via email.

4. Sponsor will be notified by PMO Service Center of unfavorable background checks only.

Individuals with an unfavorable background check will not be permitted on MCBH and may request a waiver.

5. On the day of the event, all civilians 16 years or older must check in at the Visitor Contractor Center, Bldg 1637, or Camp Smith Pass & ID Office, Bldg 601. Guests will need to provide all required documents upon issuance of an initial pass.

Foreign Nationals need to be accompanied by a sponsor at all times and need their sponsor present at the time of pass issuance.

BASE ACCESS WAIVER

Personnel/Guests who have been denied access to MCBH may appeal in writing (see example) to the S-7 Director via the Provost Marshal’s Office. Individuals may contact the Base Access Waiver Section at (808) 257-9962 for further instructions or via mail to:

Provost Marshal Office
ATTN: Base Access Waiver Section
Marine Corps Base Hawaii
P.O. Box 63062
Kaneohe Bay, HI 96863-3062

The applicant must submit in writing a reasonable and compelling justification for base access with supporting documents. Supporting documents must include three or more written recommendation letters from the applicant’s employer or non-family members of the community who can speak to the applicant’s character, employment, and other personal contributions to the civilian or military community.

The Provost Marshal Office Base Access Waiver Section will prepare a waiver package, including supporting documentation for the access denial and the applicant's waiver documents, and forward it to the Director, S-7.

The Director, S-7 will conduct an objective evaluation of the validity of the individual’s appeal and consider mitigating factors such as the nature and severity of the offense, the circumstances surrounding the offense, most recent offense, and frequency of the offense, the individual’s age and maturity at the time of the offense, the individual’s effort toward rehabilitation, and other factors before a decision is made. The applicant will receive a written response via mail upon the completion of the waiver process.

Further challenges to the Director, S-7 findings may be disputed through the MCBH Magistrate, no later than 20 days following notice of the Director, S-7 findings.

Persons who reside or work at another service installation and are denied access to that installation based on a reciprocal debarment from MCBH may challenge the findings with the other service installation for access to that installation. MCBH still has the right to deny entry into this installation despite the findings of another Service.