Marines


S-1/DEERS/ID Card Center

Defense Enrollment Eligibility Reporting System (DEERS)
and
Real-time Automated Personnel Identification System (RAPIDS) Office

 

LOCATION

Building 1044 Room 102

MAILING ADDRESS

Box 63062
Kaneohe Bay, HI 96863-3062

TELEPHONE

(808) 257-3346/3348

HOURS OF OPERATION

(Mon/Tue/Wed/Fri)
0700-1500
(Thu)
0700-1400

WALK-INS HOURS

0700-1100

APPOINTMENTS ONLY AFTER 1245

Please schedule your appointment at MCBH DEERS/ID Center Online Appointments.

SITE ID: 102095

SITE NAME: MCB HAWAII (KANEOHE BAY)

Wait times for appointments is usually no more than one day.

The Defense Enrollment Eligibility Reporting System (DEERS)/Real-time Automated Personnel Identification System (RAPIDS) Office provides services for issuing, replacing, or updating Common Access Cards (CAC) for service members (active and reserve), retirees, civilian employees, and contractors; resetting CAC personal identification numbers (PIN); enrolling dependents into the DEERS; and issuing or replacing dependent ID Cards.


Frequently Asked Questions
Self Service Link


INTERACTIVE CUSTOMER EVALUATION (ICE)

Interactive Customer Evaluation (ICE) is a web-based tool for collecting feedback about the services provided by various organizations throughout the Department of Defense (DoD). It allows customers to submit on-line comment cards to rate the service providers that they have encountered at military bases and related facilities around the world. It allows service providers to collect customer satisfaction data in a standardized format, which is stored in the ICE database. It also provides customers with a convenient and efficient method to express their opinions to service providers and receive feedback. If you’ve recently visited the DEERS/RAPIDS Office, please rate our service by clicking on the following link: DEERS/RAPIDS ICE.

Marine Corps Base Hawaii