During the month of September and throughout the year, the U.S. Department of Veterans Affairs officials want to share a simple message with veterans, service members, their families and friends: free, confidential crisis support from the veterans crisis line is available 24/7, 365 days a year for veterans and service members. - During the month of September and throughout the year, the U.S. Department of Veterans Affairs officials want to share a simple message with veterans, service members, their families and friends: free, confidential crisis support from the veterans crisis line is available 24/7, 365 days a year for veterans and service members.