Service members and their families, who feel desperate, alone or hopeless, can receive immediate help. Suicide is not the answer. For assistance, call the Military Crisis line at 800-273-8255 and press 1; online chat, send a text message to 838255 or visit the website, www.militarycrisisline.net. - Service members and their families who feel desperate, alone or hopeless, can receive immediate help. Suicide is not the answer. For assistance, call the Military Crisis line at 800-273-8255 and press 1; online chat, send a text message to 838255 or visit the website, www.militarycrisisline.net.