PMO and Emergency Services

mcbh pmo house check program

House Check Welcome Letter

House Check Application

Bldg. 1095, Physical Security Section

The Provost Marshal’s Office Crime Prevention Division, in conjunction with Police Operations, conducts house checks for residents that meet the requirements listed below upon request. House checks help with protecting property and the early detection of burglary, vandalism, and other crimes. A member of the Crime Prevention Division and/or a patrolman will conduct a drive-by and perimeter check of the residence. House checks do not guarantee that the residence will not fall victim to criminal activity and the Provost Marshal Office, MCBH, assumes no liability.

The House Check Program will be a service offered to MCBH personnel that reside in on-base housing. The purpose of this program is to help with protecting property and the early detection of burglary, vandalism, and other crimes. Police Departments nationwide offer a similar program to their respected communities; the Honolulu Police Department also utilizes a House Check Program. Due to the unique makeup of our community here on MCBH residents frequently go on leave, deployment, etc. and their residence may be unoccupied for extended periods of time. By offering this program to the MCBH community it will establish positive community-police relations, educate the community on home crime prevention information, increase police presence in residential areas, and deter crime.

The process for someone to request use of the House Check Program is as follows:

1. The person will contact the Crime Prevention Division requesting utilization of the MPD MCBH House Check Program.

2. The Crime Prevention Division will set up a meeting with the person making the request at his or her residence.

3. During the meeting, the following will take place:

a. Explanation of the MPD MCBH House Check Program.

b. Eligibility check for use of MPD MCBH House Check Program.

c. Completion of an MPD MCBH House Check Program Application.

d. Completion of a CLEOC Statistics Sheet for all household members and of anyone given access to the residence.

e. The resident will be briefed on home crime prevention measures and receive educational material on home crime prevention.

4. Following the meeting, the Crime Prevention Division will:

a. Organize all paperwork in a House Check folder for the residence.

b. Verify all information obtained is updated in CLEOC.

c. Provide copies of paperwork to the Desk Sergeant to be stored in the MPD MCBH House Check Program binder.

d. Create a check sheet for the residence to be given to the Desk Sergeant to be stored in the MPD MCBH House Check Program binder.

office of professional standards

The Office of Professional Standards is charged with ensuring the integrity of the Provost Marshal's Office (PMO) by conducting fair and impartial investigations into allegations of misconduct. The PSO conducts both Administrative and Criminal Investigations.

Administrative Investigations

Administrative Investigations (AI) involve allegations of policy and/or procedure violations.  The findings are forwarded to the Provost Marshal for review and appropriate action.  The Provost Marshal also conducts staff inspections of PMO's internal operations, administrative procedures, personnel, equipment, health and safety practices, and for any other requirements that may be necessary or evident to identify performance efficiency characteristics.

Criminal Investigations

Criminal Investigations involve matters that violate Rules and Regulations outlined in the UCMJ and/or State, Federal or Local Laws. Allegations of assault, theft, etc., are investigated thoroughly and presented to the applicable entity for their disposition.

Complaints

Everyone is encouraged to report PMO misconduct to address public concern, correct inappropriate behavior, and uphold the public's trust in PMO. Please use these forms to report any inappropriate or illegal action by PMO personnel so that these incidents can be fully investigated.

Written Complaint Instructions

Written Complaint Form

Written Complaint additional Space and Signature Page

Interactive Customer Evaluation (ICE)

To facilitate an easier reporting process that is highlighted to the command deck of Headquarters Battalion and PMO Headquarters, please utilize the ICE service link found on the Home Page.

child safety regulations

Child Seats

MCBH and Hawaii law requires children under the age of four to ride in a child safety seat and children ages of four through seven to ride in a child safety seat or a booster seat when traveling in a motor vehicle.

Unattended Children (BO 5532 Base Security)

Parental Responsibility: Parents are responsible for the safety and control of their children aboard MCB Hawaii at all times. "Parent" includes legal guardians, stepparents, surrogate parents, or other sponsors of minors aboard MCB Hawaii.

• Prohibited Play Areas: Parents will ensure their children do not play in the streets, nonresidential parking lots, industrial and construction areas, dumpsters, sewers, condemned buildings, vacant buildings, on the Kaneohe Bay Golf Course or other dangerous or prohibited areas. Children may play on side streets only under direct parental supervision.

• Attending Children: A responsible person must always attend children five years old or younger aboard MCB Hawaii. To this section, a responsible person is defined as a person at least 12 years old and possessed of sound judgment and full mental capacity. Children 12 years old or older may be left alone in quarters and may care for children 2-11 years old for a period not to exceed 12 hours provided they are of sufficient maturity to take appropriate action in the event of an emergency.  It is highly recommended that newborns and infants be cared for by a responsible adult due to the risks associated with that age group. Children 10 years old or older may use beaches, theaters, swimming pools and other public areas (outside the family housing areas) on their own. Children 6-9 years old must be always attended by a responsible person while at beaches, theaters, swimming pools and other public areas. Children in the first grade and up may walk directly to and from Mokapu Elementary school on their own, provided they are adequately instructed on pedestrian safety and child safety. Information is available from the National Center for Missing and Exploited Children at www.missingkids.com.

• Juvenile Curfew: Parents will ensure that children comply with the Hawaii curfew law, under which unaccompanied children younger than 16 years old will be clear of public places and streets between 2200 and 0600. This curfew is extended to 30 minutes after a scheduled event for children proceeding directly home from the event. Sponsors of scheduled activities attended by children that end after curfew will notify PMO in advance.

Reporting Violations: Anyone observing an unsafe condition or violation of parental responsibilities will immediately report the offense to military police.

Child Supervision Age Matrix

RECREATIONAL SAFETY REGULATIONS

Required Motorcycle/Moped Safety Equipment

Safety Course: To schedule attendance at the motorcycle safety course at MCB Hawaii, call (808) 257-1830

Per MCO 5100.29C, Vol 3 MC Traffic Safety Program – required Personal Protective Equipment (PPE) for all riders and passengers.

The following are definitions of PPE:

Helmet:  An approved helmet meets the standards of Federal Motor Vehicle Safety Standard (FMVSS) 218. When a helmet manufacture meets or exceeds FMVSS 218 test standards, "DOT" and/or "SNELL" may be applied by the manufacturer and usually appears centered on the back of the helmet in white letters on a black background. Regardless of the lettering on the back of the helmet, a non-removable (usually stitched) tag is installed on the inside the helmet that indicates the helmet meets FMVSS 218. There is also a tag or sticker inside the helmet that provides make, manufacture, material used for manufacture of the helmet, and date of manufacture. The interior head padding is typically one inch (1") thick, and the chin strap is riveted to the helmet and uses a non-snapping buckle under the chin.

Eye Protection:  Eye protection is defined as riding glasses or goggles that are American National Safety Institute (ANSI) approved and shatter resistant. Eye protection used without a face shield or windshield should seal the cup of the eye using a strip of foam or material
around inside of lens.

Hand Protection:  Hand protection consists of full fingered riding gloves. The glove shall be constructed of, or with, abrasion resistant material. Gloves are preferably designed for riding, have added padding, and retained a natural curl when not worn.

Long Sleeves or Jacket:  A long sleeve shirt shall be past the elbow while the rider's hands are on the handlebar grips. A riding shirt or jacket should be constructed of abrasion resistant material. An armored type riding jacket made of abrasion resistant material is highly recommended.

Leg Protection:  Leg protection is sturdy, full-length pants or trousers that extend past the knee, and meet the top of the riding boot when seated on the motorcycle under normal riding conditions.

Foot Protection:  Foot protection is sturdy, above the ankle shoes or boots that provide support and traction when riding or when in transition of movement from a stop/starting position. Unacceptable footwear is defined as any shoe or boot that has an open toe, open foot/heel design, and extensive heels over 2 inches, or a total canvas or rubber material construction.

third party traffic violation

Third Party Traffic Complaint allows anyone who witnesses a traffic violation, reckless or dangerous driving on a Marine Corps Installation to have the Military or Civilian member's unit advised of his/her dangerous driving habits. The driver will receive a base traffic citation and be required to meet with the Base Traffic Court Magistrate. The witness (person filling out third party violation) will need to complete this form in its entirety and submit it to PMO. You must be prepared to attend traffic court, since you were the only witness to the driving violation.  Ensure you refer to Base Order 5560 (Base Motor vehicle and Traffic Regs w_Ch7) for guidelines in issuing DoD citations.

Third Party Traffic Complaint: Enables anyone who witnesses a traffic violation or reckless/dangerous driving on or off base to have the Military or Civilian member's unit advised of his/her dangerous driving habits.

Third Party Traffic Citation: Enables anyone who witnesses a traffic violation on base the ability to initiate administrative action against the violator. The driver will receive a base traffic citation and be required to meet with the Base Traffic Court Magistrate. The witness (you) will need to complete this form in its entirety and submit it to PMO. You must be prepared to attend traffic court, since you were the only witness to the driving violation.

For reporting incidents occurring OFF Marine Corps Base Hawaii, Camp H. M. Smith, or Manana Housing: Honolulu Police Department

For reporting incidents occurring ON Marine Corps Base Hawaii, Camp H. M. Smith, or Manana Housing: Third Party Traffic Violation Reporting Form

Please email completed Forms to: kbay_pmo_traffic_bailiff_smb@usmc.mil

about

The USMC Criminal Investigation Division (CID) is a Department of the Navy (DON) law enforcement organization assigned within the Provost Marshal’s Office (PMO), Marine Corps Base Hawaii (MCBH), and works directly for the Provost Marshal. As an organic law enforcement agency, the CID executes its mission, including criminal investigations, criminal operations, and other law enforcement related activities, in coordination with the Naval Criminal Investigative Service (NCIS). NCIS has primary responsibility for investigating all actual, suspected, and alleged serious crimes within the DON and primary jurisdiction to conduct criminal operations. CID personnel coordinate activities and exercise their responsibilities consistent with law, regulation, and DON policies.

mission

The mission of the CID is to provide the Marine Corps with an organic criminal investigative, criminal intelligence, and forensic capabilities applicable to both the Supporting Establishment and Fleet Marine Force environments. These capabilities support Marine Corps force protection and operational objectives by promoting good order and discipline; supporting combat operations; identifying, preventing, and mitigating criminal/terrorist threats; and assisting with the adjudicative proceedings of individuals that could harm the Marine Corps or its warfighting mission.

usmc cid units

The CID aboard MCBH is comprised of the following entities: General Crimes Unit, Family Crimes Unit, on-call Crisis Negotiation Team, Digital Forensic Examining Capability, and Criminal Intelligence and Analysis. These units work with one another constantly to ensure the safety of MCBH and the general public.

General Crimes Unit

The General Crimes Unit is comprised of specially trained Agents who are well rounded and equipped to respond and provide investigative support to any offense containing a military nexus to MCBH components on the island of Oahu. The General Crimes Unit also conducts crime reduction operations to deter criminal acts on and around MCBH.

Family Crime Unit

The Family Crimes Unit is a specially trained unit with skilled professionals that provide investigative support to the Provost Marshal’s Office. The Family Crimes Unit is responsible for conducting investigations of domestic violence and child abuse on MCBH.

Crisis Negotiation Team

The CID maintains an on-call team of Crisis Negotiators who can be recalled and respond to barricaded subjects, hostage situations, individuals experiencing crisis, and other emergencies deemed appropriate for a Crisis Negotiator to assist in ensuring the safety of the installation and public.

Digital Forensic Capability

The CID understands technology is always evolving and that criminals are using technology to benefit their criminal acts. As an investigative body, the CID utilizes some of the best forensic equipment available to extract, trace, and collect evidence of criminal behavior to pursue those who commit criminal acts.

Crime Intelligence Section

The Crime Intelligence Section is responsible for a crime analysis and criminal intelligence program. Functions include collecting, organizing, analyzing and interpreting crime and criminal incident data to identify criminal trends and potential criminal threats to the installation.

cid recruiting

CID is actively recruiting Marines who are seeking to laterally move into the 5821 Criminal Investigator (CID Agent) MOS. Marines who meet the prerequisites and requirements are encouraged to apply or inquire as there is always a demand for qualified Marines within this MOS.

What is a CID Agent?

CID Agents provide essential support to Commanders in both home station and deployed environments and are at the forefront of protecting Marines and families, facilities, and mission-essential capabilities.  CID Agents perform criminal investigative duties while operationally assigned to the CID, Regional Trial Counsel (RTC), Identity Operations Mission and NCIS. CID Agents provide criminal investigative support to both supporting establishment law enforcement and deployed/combat contingency operations. CID Agents investigate misdemeanor and felony level crimes that fall within the jurisdictional purview of the DOD; provide technical guidance and supervision to junior CID Agents and apprentice investigators; conduct covert operations, personal protective services, crisis negotiations, and forensic examinations and exploitation; assist the complex trial teams with trial case preparation; provide subject matter expertise and training to host nations during contingency operations and liaise with other military, local, state and federal law enforcement agencies.

reporting

For any emergency, immediately call 911 and for non-emergencies call the PMO Desk Sergeant at 808-257-2123 who will direct your call to the appropriate line.

contact us

Office Number: 808-257-1305

Fax Number: 808-257-2641
 
Official Mailing Address:
Criminal Investigation Division
PO Box 63062
3rd St, Bldg. 1095
Kaneohe Bay, HI 96863-3002

defy (drug education for youth)

(808) 257-6972    //    (808) 257-4205    //    (808) 257-1057

DEFY Brochure

DEFY Youth Application

DEFY Staff Mentor Application

The Drug Education for Youth (DEFY) Program is dual-phased and open for children ages 9-12. The DEFY program provides children with access and examples of tools and techniques to resist drugs such as developing leadership skills, instilling positive social skills through participation in team building, conflict resolution, and decision-making activities. The DEFY program is also open for Junior Mentors ages 13-17 and Adult Staff ages 18 and up.

Please send completed applications to: kbay_pmo_DEFY@usmc.mil

PHASE I

Phase I consists of a non-residential or residential leadership training camp experience. This first phase is structured to provide a focused classroom learning environment that will teach leadership skills, goal setting, and increase self-confidence. Although the classroom is the focus, leadership camps are structured to provide a fun environment that focuses on quality training time while still providing a memorable experience.

PHASE II

Phase II is an 8-month mentoring program throughout the school year in which DEFY youth are matched with an adult mentor team. Mentoring events are built around a curriculum module that is structured to provide reinforcement of skills, techniques, and procedures learned in Phase I. In addition, events are also structured to provide a showcase for the role models represented in each program by the DEFY adults.

RECRUITMENT AND APPLICATION

The goal of recruitment is to generate a pool of applicants sufficient to provide the desired number of qualified participants. A typical DEFY camp has roughly 20 youth participants usually making up 4 teams of 4-6 youths each.

All applications, found in the link at the top of this page, need to be printed out and returned in person to PMO Services Community Policing office located in building 1095 second deck. All Applications will be received and reviewed in chronological order of receipt. Additional applicants will be informed and placed on a waiting list in the event of cancellations. Parents and guardians will be notified upon acceptance into the DEFY program. All accepted and waiting-list applicants should receive a copy of the Parent/Guardian Handbook. Staff and Parent Orientation is mandatory and must be attended to complete the acceptance process.

traffic court bailiff

PMO Customer Service Center/Vehicle Registration Bldg. 1095
(808) 257-6991 / kbay_pmo_traffic_bailiff_smb@usmc.mil

Traffic Court

The Traffic Court Bailiff office is in Bldg. 1095 on 3rd St. in the Vehicle Registration Office. Traffic court dates vary. If your ticket does not have a court date written on it and your ticket constitutes a traffic court appearance, you must contact the traffic bailiff to set up a court date. 

Citations

For all questions concerning processing of citations aboard MCBH, contact the traffic court bailiff. All citations received on MCBH are based on a point system and each citation is worth a different assessment of points. Points remain active on your base driving profile for one year from the day the citation was received.

Link to Base Codes

Parking Citations

If you accumulate three illegal parking citations within a six-month period, your driving privileges aboard MCBH may be suspended for 30 days.

Moving Violation Citations

If you accumulate 12 or more points within a calendar year, your driving privileges aboard MCBH may be suspended for a maximum of 1 year.

Notification Of Traffic Court

A date for mandatory traffic court will be written on the traffic ticket. If there are questions or concerns, the traffic bailiff can be reached via phone at (808) 257-6991. Additional notification is sent to each command via PMO weekly traffic report and the traffic court docket that is sent the Friday prior to traffic court. Any updates to this base distribution list must be done through the traffic bailiff. 

Rescheduling

In the event you need to reschedule traffic court due to executing military orders, you must contact the traffic bailiff and submit a copy of your orders for the rescheduling process to begin. It is imperative that you contact the traffic bailiff BEFORE you leave. Failure to do so will result in the suspension of your base driving privileges.

disposition of privately owned vehicles

Base Order 5560.1

The Provost Marshal will be the primary agency in the administration of abandoned vehicles and the primary point of contact for this Order at (808) 257-0183. Due to the increase of abandoned vehicles on Marine Corps Base Hawaii (MCBH), a more rigorous process is needed to be established for outbound service members to ensure responsible disposition of privately owned vehicles (POVs). Individual service members bear responsibility for their vehicle’s disposition. Refer to Base Order 5560.1 for a complete reference.

The following steps outline the process each service member departing MCBH will take before proceeding to their unit administration center (or IPAC) for the issuance of Permanent Change of Station (PCS) Orders.

• Within 5-30 days of departure, all service members will checkout with the Vehicle Registration Office. At that time, the primary owner of any vehicle will complete the Marine Corps Base Hawaii Vehicle Disposition Form (MCBH S-7 Form 5560.1) and take the document to the Vehicle Registration Office. MCBH will not reimburse outbound Marines or family members for the cost of rental vehicles.

• If the vehicle in question has been sold to a service member aboard MCBH, that individual will accompany the primary owner (service member checking out) to the Vehicle Registration Office. At that time, the primary owner will de-register the vehicle and the new vehicle’s owner will register it. If the new owner is a resident of MCBH and not present, the seller will not be checked out of the Vehicle Registration Office. If the new vehicle’s owner does not work or reside aboard MCBH, the State of Hawaii documents indicating transfer will be verified and a note will be made by the Vehicle Registration Office.

• If the vehicle in question is shipped or sold/transferred to an organization, then Block 4 of MCBH S-7 Form 5560/1 will be completed and all appropriate transfer paperwork will accompany MCBH S-7 Form 5560/1. The Vehicle Registration Office will contact the gaining organization prior to de-registering the vehicle from the primary owner.

Marines who do not properly check out with the Vehicle Registration Office may be subjected to delays during the Outbound process, which includes cancelled flights.  Also, failure to depart on the scheduled departure date because of an improper check out does not constitute a valid reason to submit for an extension of temporary lodging allowance for additional days incurred.

impound

Vehicle Registration Bldg. 1095, 2nd deck. 3rd St. Kaneohe, HI 96863

MCBH PMO Impound duty phone number: (808) 620-1587

If a vehicle is abandoned or neglected for more than 6 months, PMO Impound will start the process for impound. (Registration/safety expired 6 months or more).

• To begin the process, Impound will issue a DD2504, Abandoned Vehicle Notice. This form is usually left on the vehicle’s windshield. The vehicle owner must: fix the vehicle or any other applicable solution.

• If vehicle owner fails to take care of the DD2504, the vehicle will be impounded by PMO.

• Impound will issue a DD2506, Vehicle Impoundment Report and take the vehicle into PMO Impound for processing.

• A DD2507, Notice of Vehicle Impoundment will be sent out to the registered owner’s address. The registered owner has 45 days from the DD2507 being mailed out to respond. If no action is taken by the registered owner, after 45 days, PMO Impound will dispose of vehicle as needed.

• Vehicles can be given to 5-0 Motors for auction, towed off base, or scrapped.  If you believe your vehicle has been impounded by mistake or received any of the forms mentioned above, contact PMO Impound as soon as possible.

police records

Vehicle Registration Bldg. 1095, 3rd St Kaneohe, HI 96863

Direct line: (808) 257-6992

Fax Number: (808) 257-0130

MCBH Police records handles all PMO records, background checks and SAPR security checks.

FOIA Request

For personal records, please contact our local Freedom of Information Act (FOIA) at (808) 257-8866 or the below attachment.

https://foiaonline.gov/foiaonline/action/public/request

Units or Command

Only personnel listed on a unit’s authorization roster or by an appointment letter for the service member/case number are authorized to request records for official purposes. Contact the police records clerk direct line with the service member’s full name, rank, incident date and police report number if available.

Background Checks/Investigators

For any work-related background check, please fax or mail your department’s signed released form.

Address:

Provost Marshal Office

ATTN: Police Records Section

Box 63062

MCBH KANEOHE BAY, HI 96863

lost and found

Items not kept in the PMO Lost & Found:

• DOD Identification cards or badges will be turned into the Defense Enrollment Eligibility Reporting System. Access badges will be turned over to the issuing agency.

• For Credit/ATM cards that are turned into lost and found, the lost and found custodian will attempt to contact the owner on the day the item was obtained by the lost and found custodian. If there was no successful contact that day, then the item will be destroyed, and the owner will need to contact the bank for a new card to be issued.

• For State/Out of State Driver's license that are turned into lost and found, the lost and found custodian will attempt to contact the owner on the day the item was obtained by the lost and found custodian. If there was no successful contact that day, the license will be dropped off at the MCBH post office where it will be mailed to the Motor Vehicle Department of the assigned state.

• Government property that is serviceable will be relinquished to the Base Supply Office.

Any person claiming to be the owner of found or abandoned property will be required to contact the Lost & Found Custodian for reclamation at (808) 257-8556. A person(s) claiming ownership of the item(s) will be required to provide as detailed a description of the article as possible.

To report a lost item: please send an email to physec_mcbh@usmc.mil or call (808) 496-8556.

Operation Identification

Crime Prevention Division
Bldg. 1095
(808) 257-4205

Property crimes are highly lucrative for burglars and thieves because most stolen property is not properly identified. This makes it easy to sell these stolen items. Recovered property that lacks personalization identification hampers efforts to locate the owners and return the property and hinders any prosecutorial efforts against the burglars and thieves.

Operation Identification offers personnel residing aboard MCBH, Camp Smith and Manana Housing the opportunity to check out an electronic engraver from the Crime Prevention Office at the Provost Marshal Office. The electronic engraver can be used to engrave any personnel property deemed valuable to the owner. When personnel check out an electronic engraver for participation in Operation Identification, they will also be given educational crime prevention material regarding marking personal property and inventorying personal property.

Marine Corps Base Hawaii PMO

MCBH Provost Marshal's Office
Building 1096
Box 63062
Kaneohe Bay, HI 96863
Adjacent to 3rd Street and the Softball Field

Hours of Operation
Sunday – Saturday: Available 24/7

Mokapu Gate Hours
Mon-Fri: 0530 – 2200
Sat – Sun & Holidays: 0800 – 1400

Non-Emergency Line: (808) 496-2123

Frequently Asked Questions

What are Quiet Hours on MCBH?

2200 – 0600 on weekdays / 2300 – 0800 on weekends.

What are the Mokapu Gate Hours?

Mon-Fri: 0530 – 2200 / Sat – Sun and holidays: 0800 – 1400.

How do I sponsor someone onto base?

Please find the information under the Pass and ID Center Tab.

How do I get a pass for more than one day?

Please find the information under the Pass and ID Center Tab.

How do I register my car?

Please find the information under the Registration Tab.

Does my vehicle need to be registered on base?

Yes, please find the information under the Registration Tab.

Do I need to bring my weapons to PMO to register?

No. Please register your weapons first with HPD then bring the HPD registration form to Bldg. 1095, PMO Registration.

Where can I get a military exemption form for Hawaii vehicle registration?

You can get your military exemption form from PMO Registration at Bldg. 1095. Please bring your Hawaii insurance, import documents (if this is your first registration), driver’s license, DoD ID, and registration.

Do I need to register my house guest?

Yes. You need to register with PMO and your assigned Housing Office. Please find an explanation of registrations steps and privileges for House guests under the Pass and ID Center Tab. (MCBHO 5532.1).

What is required to sponsor foreign nationals on base?

Sponsors expecting unofficial FN visitors must provide at least 14 business days’ notice to the PMO Customer Service Center, Bldg. 1095. Please find the steps, required documentation, and times of service under the Pass and ID Center Tab.

After obtaining sponsorship and DBIDS, does my sponsored foreign national guest require an escort?

FN visitors are not authorized unescorted access and the sponsor must always accompany the FN visitor while on base. (MCBHO 5532.1)

How do I submit a Third Party Citation?

Please fill out the required form digitally and email to the provided inbox. The Operations Tab has the in-depth instructions and form.

Am I authorized to drink alcohol at the on-base beaches?

Please refer to page 12 of Base Order 1710.1 for information on consuming alcohol at on-base beaches.

Where do I go to check-out with PMO?

Please visit the Vehicle Registration Office at Bldg. 1095.

about

Visitors Contractor Center/Pass House Bldg. 1637
(808) 496-2047
PMO Customer Service Center/Vehicle Registration Bldg. 1095
(808) 496-0183
PMO Pass and ID Camp H. M. Smith Bldg. 601
(808) 477-8735

MCB Hawaii/Camp Smith utilizes the Defense Biometric Identification System (DBIDS) which is a government-owned access control system.   DBIDS is required for MCBH/Camp Smith contractors and other non-DoD-affiliated personnel and guest requiring unescorted installation access.

For first time MCBH DBIDS pass issuance, original social security card or W2 displaying full SSN will be needed in addition to their state photo ID. Vehicle information, registration, safety, and insurance will also be required.

VISITOR CONTRACTOR CENTER (VCC) / PASSHOUSE

(808) 496-2047

The Visitor Contractor Center, also known as the Pass House, is in Bldg. 1637 at the H-3 entrance of Marine Corps Base Hawaii. The Visitor Center is responsible for vetting and issuance of day, short or long-term visitors, Personal Services, Agent Card, Veteran, contractor, and vendor access credentials.  The VCC also offers base vehicle registration and Non-resident form issuance.
 
Hours of operation: 0600-1800 Monday-Friday
Closed on all Federal holidays.
*Contractor and Vendor access credentials are issued Monday-Friday between 0600-1330.
**Marine Corps Community Partner Program access credentials are issued at the VCC/Pass House Tuesday-Thursday 0800-1100 by appointment only.

PMO CUSTOMER SERVICE CENTER / VEHICLE REGISTRATION

(808) 496-0183

The PMO Customer Service Center, also known as Vehicle Registration, is located on 3rd street in Bldg. 1095 on the first floor. The Customer Service Center is responsible for base vehicle registration, issuing non-resident forms, houseguest, Personal service, contractor/visitor vetting, Local Records checks, check-in/out, and weapons registration.
 
Hours of operation: 0730-1530 Monday-Friday
Closed on all Federal holidays.

PMO PASS AND ID CAMP H. M. SMITH

(808) 477-8734 / 8735

The PMO Pass and ID Office is located at Camp Smith, BLDG 601.  The Pass and ID office is responsible for base vehicle registration, issuance of Non-Resident forms, check-in/out, weapons registration, and fingerprinting.  This office also conducts vetting and issuance of day, short or long-term visitor, Personal Services, Agent Card, Veteran, contractor, and vendor access credentials.

Hours of operation: Monday-Friday 0630-1430 / closed 1100-1200 for lunch
Closed on all Federal holidays.

*Contractor and Vendor access credentials are issued Monday-Friday between 0630-1430.
Closed on all federal holidays.

houseguest privileges

House Guest Privileges Request

House Guests are individuals eighteen or older who are visiting active duty military members and are residing in or are utilizing base lodging facilities on MCBH. Residents of Oahu do not qualify for House Guest privileges. Registered House Guest Passes will not be issued to visitors staying off MCBH. Sponsors requesting to sponsor a house guest visiting for more than 72 hours must submit a House Guest form 5532 to the PMO Service Center prior to the visit for processing. House Guests with passes are not authorized entry to the commissary or allowed to make purchases, nor are they permitted to purchase merchandise at MCCS facilities.

Extended visits (30 or more days) are reviewed on a case-by-case basis and must be for the benefit of the Active-Duty members or their command sponsored dependents. Guardianship papers, power-of-attorney, or other legal authorization must be provided for minor guests. Please see provided exception to policy request example.

Process For Submitting House Guest Forms:

Submission of Forms via Email:
All electronic forms must be digitally signed in the appropriate signature block using your DoD CAC credentials to validate the information submitted. Any email or email attachment containing sensitive PII, such as date of birth, must be sent via official DoD email and encrypted and digitally signed in accordance with DoD policy. This type of sensitive PII is contained in a completed MCBH S-7 FORM 5532, BASE ACCESS REQUEST FORM, and possibly other forms or information that you provide to the Provost Marshal's Office. The use of unencrypted email or personal email for this type of information is not authorized and presents a risk of exposing sensitive information to entities that may use that information for malicious purposes.

1.  Houseguest forms are available for physical pick up at:

• Visitor Contract Center / Pass House - located at Bldg. 1637 by MCBH Main Gate, Mon – Fri 0600 - 1400

• PMO Service Center - located at Bldg. 1095 first floor, Mon-Fri, 0730-1530

• Camp Smith Pass & ID - Bldg. 601, Mon-Fri, 0630-1430

• Click here for downloadable: MCBH S-7 FORM 5532

2.  The following information will be disclosed in Form 5532, ensuring that form is signed to validate information provided:

• Sponsors information

• House guest’s full legal name and DBIDS Pre-enrollment code: https://dbids-global-enroll.dmdc.mil/preenrollui/#!/

3.  Drop-off completed House Guest form to:

• Our Camp Smith Pass & ID Office or PMO Services Center Office or via email to mcbkbaz.pmoservices@usmc.mil. See the disclosure above concerning the submission of forms via email.

3A.  Additional Information Required for Foreign National Guests

• A copy of their passport information page, VISA or I-551 (Green Card) if any.

• 14-day minimum drop-off required for NCIS base access review and approval.

• All Foreign Nationals regardless of age must be submitted for base access.

3B.  Additional Information Required for Extended House Guests (30 or more days)

• A letter from sponsor on letter head in conjunction to command endorsement are required at the time of request drop-off. Click here for sample letter.

• The sponsor will route the PMO approved completed request to Family Housing Office located at 1571 Lawrence Road. The Family Housing Office will then provide an approval letter to be routed to Ohana Military Communities Office for final approval signatures. Extended pass is contingent to approval from Family Housing Office and Ohana Military Communities.

• Once approved, you may return to any of our offices listed in section 1 with guests. Passes must be renewed and will not exceed 30 days.

4.  Sponsor will be notified by PMO Service Center of favorable or unfavorable background check.

• Individuals with a favorable background check must be picked up by the sponsor and taken to the respective Ohana Military Communities for approval if staying in on-base housing.

• House Guests with an unsatisfactory background check will not be permitted aboard MCBH. Individual(s) may then request a base access waiver: CLICK HERE

5.  Upon House Guests arrival sponsor and/or spouse must accompany their guest(s) to any of our locations listed in section 1. Completed approved form will be needed at every visit for pass issuance. Guests will need to provide all required documents upon issuance of initial pass. 

For first time MCBH DBIDS pass issuance, original social security card or W2 displaying full SSN will be needed in addition to their state photo ID.  Vehicle information, registration, safety, and insurance will also be required.

For additional questions regarding houseguest please contact the PMO Customer Service Center (808) 496-0183/3842, Visitor Contractor Center/Pass House (808) 496-2047, or Camp Smith Pass and ID (808) 477-8735.

one day passes

One Day Passes

Sponsors are required to be physically present to have day passes issued for leisure purposes.

Form 5532, ensuring that form is signed to validate information provided:

• Sponsors information

• You will need your house guest’s full legal name, and DBIDS Pre-enrollment code. https://dbids-global-enroll.dmdc.mil/preenrollui/#!/

For first time MCBH DBIDS pass issuance, original social security card or W2 displaying full SSN will be needed in addition to their state photo ID.

trusted traveler

Trusted Traveler

The Trusted Traveler Program is a procedure that allows uniformed service members and dependents (over age 16), DoD employees, and retired uniformed service members and spouses to vouch for occupants inside the vehicle, provided they possess a valid DoD identification card: MCBHO 5532.1 Access Control Order

U.S. government contractors are not eligible to participate in the Trusted Traveler program.

Trusted Travelers are DoD ID card holders, authorized in accordance with the DTM, and must continuously escort their guests while on an installation since their guests have not been properly vetted for unescorted installation access. All personnel authorized to act in a Trusted Traveler capacity are responsible for the actions of their sponsored guests and must ensure they adhere to the Trusted Traveler Program requirements.

1. Authorized individuals (CAC/TESLIN card holders) who have been granted unescorted access can vouch for no more than 5 co-travelers (allows access for guests without going to VCC or registering in DBIDS).

2. The trusted traveler designee is responsible for the actions of all co-travelers while they are on-base.

3. The trusted traveler designee must have sufficient knowledge of the co-travelers to legitimately vouch for their identity, fitness, and purpose. 

4. The trusted traveler (designee) designation is only authorized for persons granted continued unescorted access who have been identity proofed, received a favorable fitness determination, have a valid purpose for access, and possess an approved DoD or federal privilege card. 

5. Persons in possession of a DBIDS credential or pass are NOT authorized trusted traveler privileges.

6. Foreign Nationals and foreign visitors are NOT authorized to sponsor or escort others. 

7. Lyft, Uber and other taxi/ride share drivers cannot access the Base as trusted travelers.

Trusted Travelers may be subject to administrative or punitive action for violating this policy in the event their guests are found anywhere on the installation without their sponsor. Guests found without their respective sponsor are subject to administrative action or criminal prosecution and will be escorted off the installation. In addition, installation commanders may revoke an individual’s privilege to escort guests under the Trusted Traveler Program and debar guests from the installation.

Common Trusted Traveler violations include:

• Dropping off a guest, including unvetted contractors, at a location on base without their sponsor e.g., Marine Corps Exchange, MCCS facilities, restaurants, or contractor work sites.

• It is also against the Trusted Travel Program to escort a former Marine or anyone else who is debarred from any military installation (Persona non Grata) onto the installation.

• Utilizing trusted traveler for multiple day visitors instead of proper guest pass request procedures.

• Allowing foreign national visitors to enter installation without the proper request procedures.

contractor sponsorship

We are authorized to issue up to 5 day passes at a time for work purposes.

Daily sponsorships can be called in or emailed to mcbh.passhouse.fmb@usmc.mil

The following information will be required when requesting daily sponsorships:

• Date/s requesting access to MCBH

• First and last name of person needing access

• Sponsor first and last name

• Sponsor DOD or DOB

• Sponsor phone number

• Destination on MCBH

foreign national sponsorship

Sponsorship Of Unofficial Foreign National (FN) Visitors

Refer all official requests for entrance from representatives of a foreign government, foreign military service, or foreign private interest to the Base Security Manager. Unofficial FN visitors are residents of another country who are visiting the U.S. as a tourist, student, worker, or other reasons not as an official representative of a foreign government. FN government and military personnel not sponsored through the DoD FN Visitor System or on invitation orders are considered unofficial visitors. The following procedures apply for sponsorship of unofficial FN visitors:

• Permissions Required: Sponsors expecting unofficial FN visitors must provide notice at least 14 business days in advance to the Provost Marshal Office Customer Service Center, B1095, on a Base Access Request Form (MCBH S-7 Form 5532) and require the visitor to pre-enroll in DBIDS (https://dbids-global-enroll.dmdc.mil/preenrollui/#!/). The pre-enrollment code is only valid for 30 days, so be sure to pre-enroll just before you submit your packet. If there are issues with being able to pre-enroll, you must download the site certificates at (https://public.cyber.mil/pki-pke/) and then go back to the pre-enrollment site to get enrolled.  A copy of the visitor’s passport and visa will be submitted with the Base Access Request Form. Entry of FN visitors is contingent upon an invitation from an authorized sponsor, satisfactory vetting, and identity proofing. Sponsorship of FN visitors aboard MCBH is a privilege and the Commanding Officer may revoke or suspend this privilege.

• Escort Required: Unofficial FN visitors are not authorized unescorted access and the sponsor must always accompany the FN visitor while on base. Sponsors who have FN immediate family members (husband, wife, mother, father, sister, brother, child, or members in loco parentis) as Registered Houseguests are exempt from the escort requirement. Personnel with authorized installation access credentials are prohibited from using their access credentials to transport unofficial FN visitors aboard the installation to circumvent this policy.

• Restricted Access: Unofficial FN visitors are authorized escorted access to facilities that are open to the general community but are restricted from visiting any operational and/or restricted area aboard the installation.

  • Active-duty foreign military personnel and personnel traveling on a diplomatic passport from the following countries are exempt from biometric enrollment: Canada, Australia, New Zealand, Great Britain, and Japan.

  • Active-duty foreign military personnel attending U.S. and partner nation military training or on official visits are exempt from biometric enrollment.

  • Sponsors will ensure that their Unofficial FN Visitor(s) are enrolled in the biometric system at the Visitors Center. Failure to do so will result in the suspension of sponsorship privileges and the immediate removal of the FN from the Base.

Sponsorship Privileges for Foreign Exchange Personnel

Foreign Exchange Personnel (FEP), Foreign Liaison Officers (FLO), and their sponsored accompanying dependents with a U.S. Government CAC and assigned to an MCBH command have unescorted access to MCBH. FEPs and FLOs are authorized to sponsor U.S. Citizens who do not have dual citizenship in another foreign country as personal visitors, for official business, and for deliveries/services to their military family housing residence. FEPs and FLOs may sponsor visiting FN family members in accordance with the procedures outlined in Base Oder 5532.1, Chapter 2, Paragraph 3.

Approved Foreign Visit Requests

Sponsors who host official FN Visitors must obtain re-approval prior to their arrival. Sponsors will provide a copy of the Foreign Visit Request orders or other documentation to the Visitors Center, Bldg. 1637, to issue a temporary visitor pass, not to exceed the length of the exercise, event, or command function.

• Permanent Resident Card, Alien Registration Receipt Card, or Green Card (Form I-551).

• Foreign passport with a temporary I-551 stamp or temporary I-551 printed notation on machine-readable immigrant visa.

• Foreign passport with a current arrival-departure record, U.S. Customs and Border Protection Form I-94 bearing the same name as the passport and containing and endorsement of the alien’s non-immigrant status indicating that status authorizes the alien to work for the employer.

• Employment authorization document that contains a photograph U.S. Citizenship and Immigration Services (USCIS) Form I-766 and/or electronically verify.

• In the case of a non-immigrant alien authorized to work for a specific employer, a foreign passport with a Form I-94 or Form I-94A, bearing the same name as the passport, and containing an endorsement of the alien’s non-immigrant status, if the endorsement has not yet expired, and the proposed employment is not in conflict with any restrictions or limitations identified on the form.

• Driver’s license or ID card issued by state, possession, territory, or District of Columbia, provided it contains a photograph and biographic information such as name, date of birth, gender, height, eye color, and address.

agent card privileges

Agent Card Processing

To obtain a valid Agent Card after receiving the Agent letter from the patient’s PCM, schedule an appointment, send documents, or visit the appropriate Pass and ID office, based on branch of service the patient served in when they were on active duty.

• Note: The Agent and Patient (if possible) must be present with valid identification cards for both. (Driver’s License or Military Identification Card)

Army Personnel – Go to Schofield Barracks (No longer available at Ft Shafter)

Please Call- by Appointment Only

673 Ayres Ave Building 750 Room 166

Call: (808) 655-8840

The call back wait is 24-48hrs.

Bring a photocopy of the agent’s driver’s license, social and sponsor’s military ID cards (both sides) and Sponsor’s doctor’s letter.

Navy And Air Force Personnel – Go to Pearl Harbor/Hickam

Pass and ID Office, Building 3455, outside the Nimitz Gate on Center Drive

For more information about Agent Card processing and requirements please call (808) 449-0865

Bring Completed, (JBHH2 — Form, dated 26 Sep 2013)

Bring a photocopy of both the agent’s and sponsor’s ID cards (both sides)

Marine Corps (Kaneohe Bay) Walk In: 0600 - 1500 Mon-Fri

MCBH Passhouse Building 1637

POC: Samantha Dueltgen

Phone: (808) 496-9962

Fax: (808) 496-0130 Attn: Agent Card Clerk

E-mail: samantha.dueltgen@usmc.mil

Complete S-7 FORM 5532

Send or bring a photocopy of both the agent’s and sponsor’s ID cards (both sides)

Mail all to:

Commanding Officer Attn: Samantha Dueltgen

Military Police Department

Box 63062

Kaneohe Bay, HI 96863 3062

An authorization letter will be sent to you after the requested documents are received and processed. This letter is to be taken to the PASS and ID office, near the Front Gate, to have the Agent Card created.

Agent Card Checklist for Marine Corps Base Hawaii Kaneohe Bay

• Letter to the Provost Marshal, MCBH, clearly stating the need for an agent. The letter must contain the sponsor and agent’s full name, social security number, address, and driver’s license number. The letter also must include contact information for the sponsor, to include telephone number and email address if applicable.

• Front and back photocopy of the sponsor’s military identification card and the proposed agent’s driver’s license.

• Sponsors requesting an agent based on disability, sickness, or other incapacitation must include a letter from a physician which provides diagnosis and duration of the disability, dated within 30 calendar days.

• Sponsors requesting an agent based overseas assignment or deployment must submit a copy of military orders and command endorsement.

• Sponsors requesting an agent based on their child in the custody of a parent or guardian who is not an authorized patron must provide a copy of a power of attorney or court order.

• MCBH S-7 Form 5532 – Fill all the highlighted areas on the form and be sure to pre-enroll into our DBIDS system at https://dbids-global-enroll.dmdc.mil/preenrollui/#!/

• The pre-enrollment code is only valid for 30 days, so be sure to pre-enroll just before you submit your packet. If there are issues with being able to pre-enroll, you must download the site certificates at https://www.dau.edu/ and then go back to the pre-enrollment site to get enrolled.

veterans' health identification card

Expansion Of Patronage for Certain Veterans and Certain Caregivers for Veterans

The Department of Defense authorizes all service-connected Veterans, Purple Heart recipients, former prisoners of war (POW), and individuals approved and designated as the primary family caregivers of eligible Veterans under the Department of Veterans Affairs Program of Comprehensive Assistance for Family Caregivers (PCAFC) to use commissaries, exchanges, and morale, welfare, and recreation (MWR) retail facilities, in-person and online.

*Primary caregivers do not have and will not be granted sponsorship privileges.

On your first visit to MCBH, visit the Visitors Center, Building 1637, or the Pass and Registration Office, Camp Smith, and present your Veterans' Health Identification Card (VHIC). The VHIC must identify your eligibility status as Service-Connected, Medal of Honor, Purple Heart, Former POW, or a combination thereof. Veterans not in possession of a VHIC are also authorized to present a VA Health Eligibility Center (HEC) Form H623A and a REAL ID compliant driver’s license or identification card.

Provide a second form of government identification that verifies your social security number (Social Security Card, Taxpayer Identification Number, or Certificate of Naturalization). The clerk will conduct an on-the-spot background check and proceed to register your VHIC card in the Defense Biometric Identification System (DBIDS) upon a favorable outcome and ask you to provide required biographical information. This process can take 5 – 10 minutes and when completed, you are successfully registered for Base access.

All base access denials occur per Base Order 5532.1 disqualifiers.  Information on how to obtain a Base Access Waiver will be provided to those individuals that have an unfavorable background check.  Click the Base Access Waiver for more information on how to obtain a Base Access Waiver.

All privately owned firearms and other weapons transported aboard the installation must comply with Base Order 5532 Chapter 5 and be registered with the Provost Marshal’s Office.

For additional information, visit:

https://www.blogs.va.gov/VAntage/67974/commissary-military-service-exchange-mwr-access-extended-veterans-beginning-january/

To view and download the Expanded Access at Commissaries, Exchanges, and Recreation Facilities - Fact Sheet, visit:

https://www.militaryonesource.mil/products#!/detail/780

MARADMIN 713/19:

https://www.marines.mil/News/Messages/Messages-Display/Article/2047368/access-control-in-support-of-the-expansion-of-patronage-for-certain-veterans-an/

personal service requests

***Submission of Forms via Email Disclosure***
All electronic forms must be digitally signed in the appropriate signature block using your DoD CAC credentials to validate the information submitted.  Any email or email attachment containing sensitive PII, such as date of birth, must be sent via official DoD email and encrypted and digitally signed in accordance with DoD policy. This type of sensitive PII is contained in a completed MCBH S-7 FORM 5532, BASE ACCESS REQUEST FORM, and possibly other forms or information that you provide to the Provost Marshal's Office. The use of unencrypted email or personal email for this type of information is not authorized and presents a risk of exposing visitors' sensitive information to entities that may use that information for malicious purposes.

Personal Services access passes are for restricted access issued to allow a civilian access the installation on designated times and dates to provide reoccurring personal services to base residents for specific reasons such as health care, childcare, lessons, etc. Apply for a Personal Services at our Camp Smith Pass & ID Office or PMO Services Center Office, hours previously listed, or via government issued email at mcbkbaz.pmoservices.fmb@usmc.mil. Please see the note above concerning the submission of forms via email. The following procedures apply:

1. Base residents who hire Household Employees for domestic help, (nannies, health aides, private nurses, cooks, maids, etc.) must meet the requirements of Base Order 1710.55A before a Personal Services Pass is issued.

2. Sponsors will instruct their visitor to pre-enroll in DBIDS and the sponsor will submit the S-7 Form 5532 to PMO at least ten business days before the first visit. The sponsor will include a signed letter clearly stating the reasons for the request, the days of the week, and the inclusive times that access is requested. Personal Services Passes are not authorized for persons under the age of 18.

3. Personnel who sponsor any commercial entity for reoccurring services will provide a letter or other documentation (contract, work order, etc.) from the commercial activity that certifies the commercial relationship with the sponsor and the number of hours per week that Base access is needed.  The Sponsor will provide a copy of the professional license or certificate if the service requires a license or certification, such as health care professionals, special education instructors, therapists, etc., when requested, if the care is not subsidized by TRICARE or other government entity. Sponsors who request the services of a private individual may be required to provide supporting documentation as requested by PMO Services Office, depending on the type and frequency of the provided service.

4. Sponsors will be notified by PMO Service Center of unfavorable background checks.

Individuals with an unsatisfactory background check will not be permitted on MCBH. Individuals may request a base waiver. (See Example)

5. Applicants need to arrive at any of our offices, previously listed, to complete DBIDS enrollment and be issued a DBIDS credential. Personal Services Passes are valid for up to six months and may be renewable upon reapplication. The pass is valid only for the dates, time, destination, and other restrictions listed on the pass. Personal Services passes will be revoked if the cardholder accesses the installation outside the restrictions on the pass and the sponsor may lose sponsorship privileges.

6. Personal Services Pass requests for on-call or as needed services such as babysitting, pet care, housecleaning, etc., without scheduled appointments will be denied, as will requests for 24/7 unescorted access. Exceptions for medical care or similar circumstances may be granted at the discretion of the Supervisory Security Assistant. The Exceptional Family Member Program (EFMP) Manager may verify the necessity of Personal Service Passes for registered EFMP personnel.

FOOD DELIVERY

All contractors, vendors, service providers, food delivery and other business entities (collectively referred to as contractors that have a designated sponsor from MCBH) will have a DBIDS credential or DBIDS temporary pass programmed for access to MCBH for six-month intervals.

Personal deliveries from companies such as Uber Eats/Door Dash/or other companies wanting to make deliveries to base housing will not be issued a pass. Sponsors will have to meet drivers at BLDG 1637.

TOW TRUCKS

Sponsors are required to be physically present to have day passes issued for towing purposes.

special events

Individuals with sponsoring capabilities hosting a special event may submit a Special Event Request for civilians to gain access to the base for a specific non beach event, unescorted. A special event request must be filled out for individuals sixteen (16) or older and at least 10 working days prior to the visit to allow sufficient time to conduct a security investigation. Larger scale events will require longer processing times.

Process For Submitting Special Event Requests

***Submission of Forms via Email Disclosure***
 All electronic forms must be digitally signed in the appropriate signature block using your DoD CAC credentials to validate the information submitted.  Any email or email attachment containing sensitive PII, such as date of birth, must be sent via official DoD email and encrypted and digitally signed in accordance with DoD policy. This type of sensitive PII is contained in a completed MCBH S-7 FORM 5532, BASE ACCESS REQUEST FORM, and possibly other forms or information that you provide to the Provost Marshal's Office. The use of unencrypted email or personal email for this type of information is not authorized and presents a risk of exposing visitors' sensitive information to entities that may use that information for malicious purposes.

1. Special Event Request forms are available for physical pick up at:

• Pass House - located at Bldg. 1637 by MCBH Main Gate, Mon – Fri 0600 - 1400

• PMO Service Center - located at Bldg. 1095 first floor, Mon - Fri, 0730-1530

• Camp H. M. Smith – Bldg. 601, Mon – Fri, 0630-1430

• Click here for downloadable MCBH S-7 FORM 5532

2. The following information will be disclosed on Form 5532. See the note above concerning the submission of electronic forms.

• Sponsors information

• Event Location, Event Date, Start and End Event Time

• You will need your house guests full legal name, and Date of Birth, as well as their DBIDS Pre-enrollment code (https://dbids-global-enroll.dmdc.mil/preenrollui/#!/).

• If submitted via government email, please ensure that the form and email are digitally signed.

2A. Additional Information Required for Foreign National Guests:

• A copy of their passport information page, VISA or I-551 (Green Card), if any.

• 14-day minimum drop-off required for NCIS base access review and approval.

• All Foreign Nationals regardless of age must be submitted for base access.

3. Drop-off completed Special Events Request forms to:

• In addition to the locations listed in section 1, Special Event Requests may be submitted via email to mcbkbaz.pmoservices@usmc.mil. See the note above concerning the submission of forms via email.

4. Sponsor will be notified by PMO Service Center of unfavorable background checks only.

• Individuals with an unfavorable background check will not be permitted on MCBH and may request a waiver.

5. On the day of the event, all civilians 16 years or older must check in at the Visitor Contractor Center, Bldg 1637, or Camp Smith Pass & ID Office, Bldg 601. Guests will need to provide all required documents upon issuance of an initial pass.

• Foreign Nationals need to be accompanied by a sponsor at all times and need their sponsor present at the time of pass issuance.

BASE ACCESS WAIVER

Personnel/Guests who have been denied access to MCBH may appeal in writing (see example) to the S-7 Director via the Provost Marshal’s Office. Individuals may contact the Base Access Waiver Section at (808) 496-9962 for further instructions or via mail to:

Provost Marshal Office
ATTN: Base Access Waiver Section
Marine Corps Base Hawaii
P.O. Box 63062
Kaneohe Bay, HI 96863-3062

The applicant must submit in writing a reasonable and compelling justification for base access with supporting documents. Supporting documents must include three or more written recommendation letters from the applicant’s employer or non-family members of the community who can speak to the applicant’s character, employment, and other personal contributions to the civilian or military community.

The Provost Marshal Office Base Access Waiver Section will prepare a waiver package, including supporting documentation for the access denial and the applicant's waiver documents, and forward it to the Director, S-7.

The Director, S-7 will conduct an objective evaluation of the validity of the individual’s appeal and consider mitigating factors such as the nature and severity of the offense, the circumstances surrounding the offense, most recent offense, and frequency of the offense, the individual’s age and maturity at the time of the offense, the individual’s effort toward rehabilitation, and other factors before a decision is made. The applicant will receive a written response via mail upon the completion of the waiver process.

Further challenges to the Director, S-7 findings may be disputed through the MCBH Magistrate, no later than 20 days following notice of the Director, S-7 findings.

Persons who reside or work at another service installation and are denied access to that installation based on a reciprocal debarment from MCBH may challenge the findings with the other service installation for access to that installation. MCBH still has the right to deny entry into this installation despite the findings of another Service.

registering a vehicle in hawaii

All vehicles must be registered in the State of Hawaii. You have 30 days from the date listed on the Bill of Lading (shipping receipt) to complete Hawaii registration before incurring State of Hawaii penalties.  You may choose to keep your current state license plates. You will need to obtain an out-of-state permit from the Department of Motor Vehicle (DMV) to attach to your registration. You will receive a blue sticker to place on the bumper of your vehicle as required per the state when all the requirements listed below are met.  When the out-of-state registration expires, you may switch to Hawaii registration or choose to renew your out-of-state plates. The registered owner will be required to renew both the out-of-state as well as the Hawaii state registration to ensure compliance to maintain the out-of-state permit registration current.

Steps to Register Your Vehicle with State of Hawaii

1. Hawaii No-Fault Insurance must be obtained within 24 hours from the date listed on the Bill of Lading (shipping receipt).  You will need watermark insurance card print out or digital/electronic copy for valid proof of insurance.  Feel free to have it faxed to either office providing you with the service.

• Camp H. M. Smith Pass & ID Bldg. 601 Fax: (808) 477-8733

• PMO Customer Service Center Bldg. 1095 Fax: (808) 257-0130

• Visitor’s Contractor Center Bldg. 1637 (Pass House) Fax: (808) 257-0072

2. Obtain a CS-L 50 – Non- Resident Form, issued at the locations mentioned in step 1.

• Must have title, out-of-state registration, notarized Bill of Sale, or temporary registration.

3. Obtain a failed Hawaii Safety Check/Inspection.

• Appointments for Safety Inspections on MCBH can be made at Firestone or 5-0 Motors.

• For modified vehicles, the registered owner is required to obtain a Reconstructed Vehicle Inspection (RECON).

4. Go to Satellite City Hall to register your vehicle.

• You must have Registration, temporary registration or Notarized Bill of Sale, Failed Safety, Bill of lading (Shipping Receipt), and current Hawaii No Fault Insurance.

• Registration must be complete within 30 days of the shipping receipt, or you will incur penalties from the State of Hawaii.

5. Return to where failed Safety/Inspection Check was issued.

• You must have HI registration or out-of-state registration, Hawaii No Fault Insurance and failed safety. You will be issued safety inspection paper to keep and a sticker to place on the bumper of your vehicle.

• Returning to the same location ensures that you will only pay once for the Safety Inspection.

base vehicle registration

Vehicle registration is required for all active-duty service members, reservists on Active Duty for Operational Support orders, reserve service members in the Selected Marine Corps Reserve (SMCR) or an Individual Mobilization Augmentation (IMA) Unit, dependents, and civilian employees who live or work aboard MCBH within 30 days of arrival. Retirees are encouraged to register their vehicles. 

*Barracks residents are authorized to register one automobile and one motorcycle only*

• Visitor Contractor Center aka Pass House - located at Bldg. 1637 by MCBH Main Gate, (Mon – Fri 0600 - 1400)

• PMO Service Center - located at Bldg. 1095 first floor, (Mon-Fri 0730-1530)

• Camp Smith Pass & ID - Bldg. 601, (Mon-Fri 0630-1500)

In All Cases, The Following Documentation Is Required:

• Military, military family member, or civilian ID.

• A valid State operator's license. Temporary or provisional licenses, international driver's license, and permits do not satisfy the requirement for registration. (Please note some states do not honor automatic extensions for military and require you to renew or carry a form in addition to your license.  Check with your current state DMV)

• A current State vehicle registration, temporary registration, notarized Bill of Sale, or transferred title.

• Hawaii Out of State Permit. Personnel who wish to keep their out of state license plates must obtain a State of Hawaii Out of State Permit before a long-term vehicle pass is issued.

• Safety Inspection. All privately owned vehicles, regardless of the state of registration, must have a valid State of Hawaii inspection decal.

• Proof of Hawaii No-Fault liability insurance. The minimum insurance coverage(s) in Hawaii are as follows:

  • $20,000 bodily injury per accident.

  • $40,000 bodily injury per person.

  • $10,000 property damage.

• Proof of completion of the MarineNet Driver Awareness Training (or equivalent) for military members under the age of 26.

• MCBH Vehicle Registration form signed by an E8 or above within the service members command is required for E5 and below.

• A registered owner of a motor vehicle registered aboard MCBH will notify the VC within 24-hours of their transfer from, or termination of, employment. The transfer of title, sale, or significant change of vehicle appearance (e.g., painted a different color) must also be reported.

Registration of Motorcycles and Moped for Active Duty or Reserves Will Need The Above as Well as:

• Course Current BRC/ARC/BRC2/ERC/MSRC

• Motorcycle permit or license with motorcycle endorsement OR provide enrollment in the motorcycle.

All motorcycles entering MCBH are required to follow MCBHO 5100.23.

Falsifying information contained in an application to permanently register a vehicle may warrant disciplinary action or prosecution.

For additional questions regarding vehicle registration, please call (808) 257-0183 / (808) 257-2047 / (808) 477-8735.

pet registration

Pet Registration is handled in the Game Wardens Office by contacting (808) 257-1821 or (808) 330-3807.

Canines

The following is required to register a canine on MCBH:

1. Canine must be brought in to verify breed. Currently prohibited breeds are Pit Bulls and Rottweilers or any mix of. 

2. Current rabies vaccine. 

3. Vaccinated for distemper, hepatitis, leptospirosis, parainfluenza, and parvovirus. 

4. Canine retains a microchip.

5. Canines are no longer required to be registered with the City and County of Honolulu. 

Felines

The following is required to register a feline on MCBH:

1. Current rabies vaccine.

2. Vaccinated for rhinotracheitis, calico, panleukopenia and leukemia. 

3. Feline retains a microchip. 

Pet Letter of Warning

A Pet Letter of Warning will be issued for any violation of the base regulations regarding any domestic pet. Pet Letter Of Warnings can be issued for animal nuisance, animal bites, and/or animal neglect/cruelty. The number of Pet Letter Of Warnings issued is on a case-to-case basis. 

privately owned firearm registration

MCBH Firearms registration is conducted to ensure proper registration aboard the installation. Unit CO/XO/SgtMajs will be contacted via email to ensure that they are aware of the service members pending Honolulu Police Department registration.  Please contact our office (808)257-1264/0183 to ensure all necessary personnel are notified.

Per Base Order 5532 Ch 5, all weapons must be registered in the State of Hawaii with the Honolulu Police Department (HPD) within 48 hours of arrival.

Firearms must first be registered with HPD before they can be registered aboard MCBH.

Base registration for privately owned firearms is conducted by PMO records section at:

• PMO Service Center Building 1095, Kaneohe Bay

• Bldg. 601, Camp Smith

Personnel must bring the HPD registration form, military identification, or CAC card if civilian, and state driver’s license with them to register their weapon(s). Do not bring the weapon(s) to PMO. PMO will issue a firearm pass upon registration that must always accompany the weapon.

Personnel residing in BEQs/BOQs, TLF or Barracks must store weapons in their unit armory. A statement from the armory must be obtained before registering with PMO Services Center.

**Weapon(s) requiring registration and ammunition may not be kept in any BEQ/BOQ, TLF or Barracks**

Should any question arise about the need to register a weapon contact PMO immediately and seek clarification at (808) 257-0183, for afterhours assistance (808) 257-2123.

For more information on Firearms registration with the Honolulu Police Department, please visit https://www.honolulupd.org/information/firearms/

housing

Deputy Director Family Housing Department: (808) 257-5933

Maintenance & Self-Help Center: (808) 470-5400

Please utilize Military Homes | Ohana Military Communities - Marines | Contact Us (ohanamarinecorpscommunities.com) to contact the specific RSO assigned to your housing area.

helpful contacts

Child Abuse Hotline: 1-800-422-4453

Child Protective Services: 1-800-827-8724

Children’s Services: (808) 832-5300

Rape Crisis Hotline: (808) 535-7600

VA 24Hr Suicide Hotline: 1-800-273-8255

Honolulu Airport: (808) 836-6411

Honolulu USO: (808) 836-3351

US Custom’s/Border Protection: (808) 628-5074

American Red Cross: 1-877-272-7337

Navy/Marine Corps Relief Society: (808) 257-1972

Substance Abuse Counseling Center: (808) 257-3900

outside agencies

Honolulu Police Department:  https://www.honolulupd.org/

JBPHH Security Department:  https://cnrh.cnic.navy.mil/Installations/JB-Pearl-Harbor-Hickam/Operations-and-Management/Base-Security/

Schofield Director of Emergency Services:  https://home.army.mil/hawaii/index.php/garrison/des

NCIS:  https://www.ncis.navy.mil/

base orders & documents

https://www.mcbhawaii.marines.mil/Resources/Publications/

Base Order 5560.1

FOIA Form

MCBHO 5100.23

Base Order 5532 Ch 5

S-7 Form 5532

Base Access Waiver

Base Order 5532.1

Base Order 1710.6

Base Order 5560 (Base Motor vehicle and Traffic Regs w_Ch7)

Mission

Marine Corps Base (MCB) Hawaii S-7 implements policies; develops plans; prioritizes resources; and provides services, direction, and oversight to support the operating forces, tenant commands, and activities.

Major Tasks

• Provide Emergency Management planning, coordination, implementation, and oversight of MCB Hawaii policy and procedures for response to antiterrorism; chemical, biological, radiological, nuclear, and high-explosive (CBRNE) detection/mitigation; critical  infrastructure  protection incidents.  Provide oversight of MCB Hawaii Emergency Operations Center and Incident Command Structure using the National Incident Management Structure (NIMS).  Coordinate with local, state, federal and military agencies.

• Provide Law Enforcement for MCB Hawaii and in support of Operating Forces. These responsibilities include; law and traffic enforcement, criminal and traffic accident investigation, crime prevention and coordination with local, state, federal and military agencies.

• Provide Security for MCB Hawaii to include perimeter, airfield and waterside.  Coordinate with Tenant Commands aboard the base for security support during higher FPCONs in conjunction with the Anti-Terrorism Plan.  Coordinate and oversee the RAM program.  Provide physical security technology support, access control, security augmentation program development and implementation to enhance the installation force protection posture.  Coordinate with local, state, federal and military agencies.

• Provide Fire and Emergency Services guidance and oversight of MCB Hawaii fire protection and emergency services. Fire Protection and Emergency Services include dispatch liaison, structural firefighting, wildland fire fighting, emergency medical services and fire prevention which includes fire inspections, fire safety training and campaigns, and fire evacuation drills.

Emergency Notification System Enrollment

AtHoc is the MCB Hawaii Mass Notification System used to contact personnel and family members aboard the installation in an emergency.  AtHoc utilizes phones, texts, emails, and computer pop-up messages to notify its registered users during an emergency.

Here are some examples of the type of information passed:
• Hurricane, tropical storm and other destructive storm information, and how to protect against the impending weather.
• Earthquake and tsunami alerts.
• Active Attacker alerts.
• Any other emergency information that could potentially save the lives of base personnel and their families.

Per DoD Instruction 6055.17 - DoD military and civilian personnel and contract support are required to provide normal duty hours information as well as after duty hour’s information. Family members are highly encouraged to provide their information.

If you have access to the MCEN you can access Self Service at: https://alerts1.mcdsjp.mcds.usmc.mil/SelfService/2060410/ make sure you select email cert when prompted and update your information to include your current duty station if you are no longer stationed at MCB Hawaii.  If you can access the MCEN with your government CAC you can update your information HERE.

If you are having difficulties accessing Self Service or would like to register a family member, or work at Camp Smith but live on MCB Hawaii please contact the EOC Coordinator at 808-257-8460 and provide the following information:
EDIPI or DoD ID (If Applicable)
Rank / CIV / CTR / Dependent
Legal First and Last Name
Unit Association (i.e. HQBN, 3rd Marines)
Personal Email Address
Base Station (MCBH / Camp Smith)

Once the profile has been updated or created you will receive instructions on accessing the AtHoc app.

Installation Protection Office
Hours of Operation: M-F 0700-1600
808-257-8460

Knowing what you may encounter; the meaning of terminology used by the media and officials; and what to do before, during, and after any given hazard helps you make informed decisions. That knowledge also can reduce the stress that comes with fear of the unknown and guide you in actions that enhance survival and reduce losses.

Different areas of the world are subject to various hazards. Take time to learn about those that occur in your local area as well as locations to which you travel. Through the navigation links under Stay Informed you can find detailed information on a range of hazards, types of emergency actions you may be directed to take, and methods by which you may receive alerts and information.

To receive instant notifications, sign up for the MCBH ATHOC. During events, please monitor the MCBH Facebook page for up-to-date information.

Installation Protection Office

Hours of Operation: Monday - Friday 0700-1600

808-496-8460 or 808-496-3019

Installation Protection Director: 808-496-8845
Emergency Management Specialist/Planner: 808-496-8819
AT/CIP Analyst: 808-496-3023
CBRNE Protection: 808-496-8820
EOC Coordinator: 808-496-8460

​Downloads

You have a role in emergency preparedness

Take advantage of preparedness training opportunities offered by your installation Emergency Manager and/or Marine Corps Family Team Building.There are many ways you can get involved to help further build a more resilient and prepared Marine Corps Community:

• Conduct family and neighborhood emergency drills.

• Check to see if your neighbor and fellow Marine have the supplies they would need in an emergency.

• Share the information you learn about emergency preparedness with your children and other adults around you.

• Be part of the ranks of citizens who form the Nation's first line of defense against severe weather by becoming a NOAA's National Weather Service (NWS) SkyWarn Spotter—http://www.nws.noaa.gov/skywarn/

• Participate in America’s PrepareAthon! Day, held twice a year on 30 April and 30 September and well as National Preparedness Month in September.

Ask your Installation Protection Manager for additional ways you can help.

Making an effective plan includes two main components that prepare you for hazards in your locality and enhance your personal readiness, as well as that of your family: (1) a written emergency plan and (2) a written communication plan. 

Get Started

• A written emergency plan is used to formalize your preparations. In reading the plan, everyone in the family should understand what to do, where to go, and what to take in the event of an emergency. Your plan needs to take into account special concerns, such as caring for very young, wounded, ill, injured, and elderly family members, protecting your property, retaining critical personal and financial records, and caring for your pets. 

• An effective communication plan is a written record (a sheet or card) that instructs each member of the family to call an agreed upon point of contact and how to communicate critical information like location and status with each other in an emergency. Have contingencies in place to use social media or texting in the event phone lines are down. 

• Navigate the following links and documents below to find useful information to help your family develop written plans for emergencies and prepare for various actions you may have to take. In particular, note the ready-to-use forms for a Family Emergency Plan and Contact Cards, as well as the Home Escape Plan Worksheet.

Build a kit

Building emergency kits can seem like a daunting task. You can build a kit all at once or build it over time, selecting items to buy each time you go shopping. You may already have some items around the house you could gather as well. Consider creating a build a kit treasure hunt for your children on a rainy day.

Bottom line—having all your supplies in a single location in your house that everyone, young or old, can locate and access means you will have what you need, when you need it.

For additional resources, visit Ready Marine Corps.

Quick Links

                              
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Stay Alert / Stay Alive

Report suspicious activity occurring on or near an installation through Eagle Eyes: https://www.USMCEagleEyes.org

Dial 9-1-1 to report suspicious activity occurring away from an installation or an immediate threat.

State Weather & Emergency Information