The MCB Hawaii Kaneohe Bay and Camp Smith Military Post Offices (MPO) are responsible for the acceptance and delivery of all official and personal mail addressed to military commands, agencies, authorized civilian organizations, and single service members aboard MCB Hawaii Kaneohe Bay and Camp Smith. The MPOs mission is to provide superior postal support to the installations while ensuring deployed commands and service members receive timely and efficient mail service.
Informational Pamphlet
CONTACT NUMBERS
MPO Postal Operations: (808) 257-2008 (for Kaneohe Bay & Camp Smith)
Camp Smith MPO: (808) 477-5085
Postal Chief: (808) 257-2881
Postal Officer: (808) 257-1834
KANEOHE BAY CUSTOMER FINANCE/RETAIL HOURS OF OPERATION
Monday, Tuesday, Wednesday and Friday: 0800 - 1630
Thursday: 0800-1400
Closed on Saturdays, Sundays and Holidays
KANEOHE BAY MAIL DROP-BOX LOCATIONS
Letter Drop-Boxes:
Outside Military Post Office (Bldg. 6644)
Anderson Chow Hall
Flight Line MCX
MCX Annex
Main Gate 7-Day Store
Parcel Drop-Box:
Mokapu Mall Food Court - Open 24/7 (Outside Harris Ave entrance)
CAMP SMITH CUSTOMER FINANCE/RETAIL HOURS OF OPERATION
Monday - Friday: 0930 - 1300
Closed on Weekends and Holidays
CAMP SMITH UNIT MAIL CALL HOURS OF OPERATION
Monday - Friday: 0900 - 1300
Closed on Weekends and Holidays
CAMP SMITH MAIL DROP-BOX LOCATIONS
Letter Drop-Boxes:
Outside Military Post Office
Outside MARFORPAC Mailroom
Outside USPACOM Food Court
Parcel Drop-Box:
Located inside main entrance of Military Post Office – Open 24/7
NEW ARRIVALS (TLF)
Mail is not authorized to be delivered while residing in TLF. Service members and dependents are authorized use of commands unit mailing address until permanent residence is established.
ON-BASE HOUSING
Kailua Post Office delivers all mail to patrons residing on MCBH Kaneohe Bay. Mail box keys are distributed by Forest City.
BEQ/BOQ
Only authorized address is unit mailing address. Building numbers or street names are not authorized and will be returned as insufficient address.
USPS PASSPORT LOCATIONS
The USPS Passport Center is located in a stand-alone building at the extreme mauka (mountainside) portion of the U.S. Postal Service’s mail processing facility at 3600 Aolele Drive, near the Honolulu International Airport. Access to the facility is off of Nimitz Highway, under the airport viaduct. Open from 9a.m. to 2p.m. on Tuesdays, Fridays, and Saturdays, and from 1 to 6 p.m. on Wednesdays and Thursdays. Three application stations capable of processing 60 customers daily. Walk in customers will be served on a space-available basis.
*for appt’s call: (808) 423-3434
AVERAGE MAIL TRANSIT TIMES
† First Class & Priority Mail:
3-5 Days CONUS / 7-10 Days FPO/APO
† Local/On-Island: 1-2 Days
† Standard Mail: 15-35 Days (via cargo ship)
† International Mail: 10-15 Days
SERVICES OFFERED
1. Stamp and Postage Sales
2. Express and Priority Mail Services
3. Parcel Post and Package Services
4. Certified, Insured, Registered, and Signature Confirmation services
5. APO/FPO and International Mail Service
6. Money Orders sales
IMPORTANT REMINDERS
1. The Military Post Office does not provide individual PO Box rentals.
2. Unit Mail Call is held from 0900 to 1100 Monday through Friday.
3. Official Mail must be received prior to 1500.
4. Military Post Offices accept Credit Cards and Cash only! No checks.
5. Customers are responsible for their own packing supplies (i.e. tape, pens, markers, etc.).
6. Unit Mail Clerk / Unit Postal Officer training is the last Thursday of each month; call 257-2008 to sign up.
HELPFUL LINKS
Track Your Package!
USPS Rates and Fees
DOD Postal Manual
Official Mail Manual
USPS Change of Address
For more information regarding MCBH and Camp Smith Military Post Office operations, functions, and support, please see Base Order 5112.2A.