Marines

Unit HomeStaffS-1 Manpower, Personnel and Administration

S-1 Manpower, Personnel and Administration

MCB Hawaii Logo
Marine Corps Base Hawaii
Kaneohe Bay, Hawaii

Provides daily administrative support to include preparation and drafting of reports, correspondence, awards, messages, and maintenance of official files/directives and publications.  Coordinates Battalion level investigative and legal administrative functions.  Receives, processes, and distributes incoming mail to assigned personnel.  Issues mail orderly cards to authorized personnel.   Assists incoming and outgoing service members and their dependents with an array of administrative tasks.

Expand List item 11283Collapse List item 11283  Adjutant
Mission

Provides professional administrative support and guidance to the Commanding Officer; the Commanding Officer's Staff Agencies; and Marines, sailors, and civilians aboard Marine Corps Base Hawaii, Kaneohe Bay.

Note: Base orders, policies and letters of instruction are available to base users through the Base Intranet.

The following services are provided by the Base Adjutant.
 
Correspondence Guidance - SECNAV M-5216.5
Marine Corps Directives Management Program - MCO 5215.1K
Marine Corps Records Management Program - MCO 5210.11F
DON SSIC Manual - SECNAV M-5210.2

Contacts

TELEPHONE
Commercial (808) 496-XXXX; DSN 457
Base Adjutant - 8866
Adjutant Admin Chief - 7712/8812/8855
Base Adjutant Office Staff - 7712/8812/8855

FAX
Commercial (808) 496-3290; DSN 457

MAILING ADDRESS
Commanding Officer
Attn: Base Adjutant
Manpower, Personnel and Administration Directorate
Box 63002
MCBH Kaneohe Bay, HI 96863-3002

EMAIL
MCBH.G1Awards.fmb@usmc.mil

 

Expand List item 11284Collapse List item 11284  Freedom of Information Act / Privacy Act Requests
About

On September 30, 2023, our web-based FOIA/PA portal (FOIAOnline.gov) was decommissioned and can no longer be used.  Its replacement, SecureRelease, is operational and available to the public as of Friday, December 15, 2023.

If you would like to submit a FOIA/PA request, please do so online via the new portal at www.securerelease.us.  This is the fastest and most reliable way to send us your request, and it ensures that all requests are properly and accurately tracked from the date/time of submission.  

To help the Marine Corps respond to your request as quickly as possible, please submit it to the correct agency after reviewing the information below.

To make a request for Marine Corps Base Hawaii:
(1)    Create a SecureRelease account.
(2)    When submitting a request be sure to provide 
        * Your full name.
        * Contact information (address, email, and/or phone number).
(3)    Under Agency select United States Marine Corps
(4)    Under Component select MCI – Pacific (incl. Japan and Hawaii)
(5)    Detailed Description of your request. Please state the specific record(s) you are seeking with enough detail so that a knowledgeable agency official may locate the record(s) with a reasonable amount of effort. Such detail of the request should include descriptive information, timeframe to be searched, name of agency holding the record, and any other pertinent information that may assist in identifying the subject of the request.
(6)    The amount you are willing to pay.
(7)    If applicable, your request for a fee waiver or expedited processing with a full explanation of the basis.

For MCB Camp Lejeune housing records – Please submit your request directly to MCI-East under Marine Corps Installations Command.
 
For your own Official Military Personnel File – 
        Retired/Discharged/Separated before 1999:  www.archives.gov/veterans
        Retired/Discharged/Separated after 1999:  smb.manpower.mmrp-10@usmc.mil

For the OMPF of Marine Corps Veterans who were retired, discharged, or deceased before 1999 –
        National Archives and Records Administration: www.archives.gov/foia 

For your own medical record (the Marine Corps does not maintain medical records) -
        Retired/Discharged/Separated before May 1, 1994:  www.archives.gov/veterans
        Retired/Discharged/Separated between May 1, 1994, and December 31, 2013:  www.va.gov
        Retired/Discharged/Separated on or after January 1, 2014:  https://www.med.navy.mil/Navy-Medicine-Records-Activity/                     
For awards verification and replacement requests –
        hqmcMMMA.awards.veteransrequests@usmc.mil 

For USMC firearms histories:  Please submit your request directly to the Marine Corps Logistics Command.

For background checks:  smb.manpower.mmrp-10@usmc.mil

For Naval Criminal Investigative Service (NCIS) records:  Please submit your request to the United States Navy via the SecureRelease portal.  

MCBH FOIA Coordinator

Phone number:  808-496-8812
Fax: 808-496-3290
Email:  MCBH.G1.FOIA.fmb@usmc.mil

III MEF / 3D MAR Division FOIA POC

(For records held by 3D MLR, 1/12, 3d Radio, or MAG-24, please contact the coordinator below)

FOIA Coordinator—DSN 622-9429/7604
foia.iiimef.fct@usmc.mil

USMC FOIA Program Office (ARSF)

Telephone: (703) 614-4008
Fax: (703) 614-6287
Email: smb.hqmc.foia@usmc.mil
Mailing Address:
Commandant of the Marine Corps
Headquarters U.S. Marine Corps (ARSF)
3000 Marine Corps Pentagon, Room 2B289
Washington, DC 20350-3000

Expand List item 11285Collapse List item 11285  Mission & Vision
Mission

To provide personnel administrative support to all Hawaii based Marine Corps commands by developing and maximizing the benefits of innovative processes that results in outstanding services to Marines and their families.

Our Vision

To be the model IPAC for the Marine Corps by pioneering the integration of our people and technology for the 21st century.

Expand List item 11287Collapse List item 11287  Contact Us

IPAC Director 257-1471, 496-1471
IPAC Deputy Director 257-1466, 496-1466
IPAC Senior Enlisted Advisor 257-1469, 496-1469
Operations Support OIC 257-1466, 496-1466
Operations Support SNCOIC 496-2390
Command Support OIC 257-2375, 496-2375
Command Support SNCOIC 496-2425
  - Command Support Clerk 496-1820
  - Command Support Clerk 496-1806
  - Command Support Clerk 496-2690
  - Command Support Clerk 496-1816
   - Legal 496-1324, 496-2414
   - EPARs 496-2413, 496-1440, 496-2432 
   - Audits 496-4361, 496-3318, 496-2660,
                 496-2683, 496-2684
TAD/Deployments OIC 257-2375, 496-2375 
TAD/Deployments SNCOIC 496-1836
   - TAD/Deployments Clerk 496-1859
   - TAD/Deployments Clerk 496-1826
   - TAD/Deployments Clerk 496-2377
Outbound OIC 496-1866
Outbound Support SNCOIC 496-1865
   - Outbound Separations 496-1440, 496-1470
   - Outbound Separations 496-3197
   - Outbound Separations 496-2376
   - Outbound PCS 496-1787, 496-1467
   - Outbound PCS 496-1789, 496-2893
   - Outbound PCS 496-1582
   - Outbound Clerk 496-2417
   -Outbound Clerk 496-2384
   -Outbound Clerk 496-8574
   -Outbound Clerk 496-2197
Inbound OIC 257-1817, 496-1817
Inbound SNCOIC 496-2390
   - Inbound Clerk 496-4136, 496-2405
   - Inbound Clerk 496-2400, 496-8566
   - Inbound Clerk 496-2391, 496-1864
   - Inbound Clerk 496-2197, 496-2408
   -TLA 496-2411, 496-2395, 496-1837

Expand List item 11288Collapse List item 11288  Location
Location

Building 1043
MCB Kaneohe Bay, HI
96863-3062

Expand List item 11289Collapse List item 11289  Hours of Operation
HOURS OF OPERATION

Mon/Tue/Wed/Fri
0700-1500
Thu
0700-1400

Walk In Hours

0700-1100
APPOINTMENTS ONLY AFTER 1245

Expand List item 11293Collapse List item 11293  Contact Us
CONTACT NUMBERS

MPO Postal Operations: (808) 257-2008  (for Kaneohe Bay & Camp Smith)
Camp Smith MPO:          (808) 477-5085
Postal Chief:                   (808) 257-2881
Postal Officer:                 (808) 257-1834

Expand List item 11298Collapse List item 11298  Helpful Links
HELPFUL LINKS

Track Your Package! 
USPS Rates and Fees  
DOD Postal Manual  
Official Mail Manual 
USPS Change of Address

For more information regarding MCBH and Camp Smith Military Post Office operations, functions, and support, please see Base Order 5112.2B.

Expand List item 11294Collapse List item 11294  Hours of Operation
KANEOHE BAY CUSTOMER FINANCE/RETAIL HOURS OF OPERATION

Monday, Tuesday, Wednesday and Friday: 0900 - 1600
Thursday: 0900 - 1300
Closed on Saturdays, Sundays and Holidays

CAMP SMITH CUSTOMER FINANCE/RETAIL HOURS OF OPERATION

Monday, Tuesday, Wednesday and Friday: 0930 - 1300
Thursday: 0900 - 1200
Closed on Weekends and Holidays

 

CAMP SMITH UNIT MAIL CALL HOURS OF OPERATION

Monday - Friday: 0930 - 1300
Closed on Weekends and Holidays

Expand List item 11295Collapse List item 11295  Location
KANEOHE BAY MAIL DROP-BOX LOCATIONS

Letter Drop-Boxes:       
        Outside Military Post Office (Bldg. 6644)
        Anderson Chow Hall
        Flight Line MCX
        MCX Annex
        Main Gate 7-Day Store

Parcel Drop-Box:
        Outside Military Post Office (Bldg. 6644)

CAMP SMITH MAIL DROP-BOX LOCATIONS

Letter Drop-Boxes:       
        Outside Military Post Office
        Outside USPACOM Food Court

Parcel Drop-Box:
        Located inside main entrance of Military Post Office – Open 24/7

USPS PASSPORT LOCATIONS

The USPS Passport Center is located in a stand-alone building at the extreme mauka (mountainside) portion of the U.S. Postal Service’s mail processing facility at 3600 Aolele Drive, near the Honolulu International Airport. Access to the facility is off of Nimitz Highway, under the airport viaduct.  Open from 9a.m. to 2p.m. on Tuesdays, Fridays, and Saturdays, and from 1 to 6 p.m. on Wednesdays and Thursdays. Three application stations capable of processing 60 customers daily. Walk in customers will be served on a space-available basis.
*for appt’s call:  (808) 423-3434

Expand List item 11296Collapse List item 11296  Mission & Vision

The MCB Hawaii Kaneohe Bay and Camp Smith Military Post Offices (MPO) are responsible for the acceptance and delivery of all official and personal mail addressed to military commands, agencies, authorized civilian organizations, and single service members aboard MCB Hawaii Kaneohe Bay and Camp Smith.  The MPOs mission is to provide superior postal support to the installations while ensuring deployed commands and service members receive timely and efficient mail service. 

Informational Pamphlet

Expand List item 11297Collapse List item 11297  More Information

AVERAGE MAIL TRANSIT TIMES

† First Class & Priority Mail:  
  3-5 Days CONUS / 7-10 Days FPO/APO

† Local/On-Island:  1-2 Days
† Standard Mail:  15-35 Days (via cargo ship)
† International Mail:  10-15 Days

 

SERVICES OFFERED

1.  Stamp and Postage Sales
2.  Express and Priority Mail Services
3.  Parcel Post and Package Services
4.  Certified, Insured, Registered, and Signature Confirmation services
5.  APO/FPO and International Mail Service
6.  Money Orders sales

 

IMPORTANT REMINDERS

 1.  The Military Post Office does not provide individual PO Box rentals.
 2.  Unit Mail Call is held from 0900 to 1200 Monday through Friday.
 3.  Official Mail must be received prior to 1500 (Thursday by1300) .
 4.  Military Post Offices accept Credit Cards and Cash only! No checks.
 5.  Customers are responsible for their own packing supplies (i.e. tape, pens, markers, etc.).
 6.  The mail indoctrination course is held the last Thursday of each month, call 257-2008 to sign up.

Expand List item 11299Collapse List item 11299  About

While on MCBH, civilians shall adhere to MCBHO 1020.7, which establishes the requirements for dress or wearing of clothing by civilians. It sets personal appearance standards for civilians in public areas aboard MCBH, including: Kaneohe Bay, Pu'uloa Range Training Facility, Manana Housing Area, Camp H. M. Smith, Pearl City Navy Warehouse Annex, and Marine Corps Training Area Bellows (MCTAB).

 

Review the order here.

Expand List item 11913Collapse List item 11913  DEERS
Defense Enrollment Eligibility Reporting System (DEERS)
and Real-time Automated Personnel Identification System (RAPIDS) Office

LOCATION

Building 1044 Room 102

MAILING ADDRESS

Box 63062
Kaneohe Bay, HI 96863-3062

TELEPHONE

(808) 496-3346

HOURS OF OPERATION

(Mon/Tue/Wed/Fri)
0700-1500
(Thu)
0700-1400

WALK-INS HOURS

0700-1100

APPOINTMENTS ONLY AFTER 1245

Please schedule your appointment at MCBH DEERS/ID Center Online Appointments.

SITE ID: 102095

SITE NAME: MCB HAWAII (KANEOHE BAY)

Wait times for appointments is usually no more than one day.

The Defense Enrollment Eligibility Reporting System (DEERS)/Real-time Automated Personnel Identification System (RAPIDS) Office provides services for issuing, replacing, or updating Common Access Cards (CAC) for service members (active and reserve), retirees, civilian employees, and contractors; resetting CAC personal identification numbers (PIN); enrolling dependents into the DEERS; and issuing or replacing dependent ID Cards.


Frequently Asked Questions
Self Service Link


INTERACTIVE CUSTOMER EVALUATION (ICE)

Interactive Customer Evaluation (ICE) is a web-based tool for collecting feedback about the services provided by various organizations throughout the Department of Defense (DoD). It allows customers to submit on-line comment cards to rate the service providers that they have encountered at military bases and related facilities around the world. It allows service providers to collect customer satisfaction data in a standardized format, which is stored in the ICE database. It also provides customers with a convenient and efficient method to express their opinions to service providers and receive feedback. If you’ve recently visited the DEERS/RAPIDS Office, please rate our service by clicking on the following link: DEERS/RAPIDS ICE.

 

Expand List item 11914Collapse List item 11914  DEERS Enrollment Requirements
SPOUSE

Requires the following:

-Filed marriage license
-Foreign marriage license must be translated into English and notarized
-Birth Certificate
-Form of identification
-State driver’s license/ID or Passport (Foreign marriages only)
-Social Security Card (if applicable)

 

CHILD(REN) or STEPCHILD(REN)

Requires the following:

-Birth certificate or hospital’s proof of birth
-Social Security Card (if applicable)
-Single male parent needs to provide a court order establishing paternity

 

DEPENDENT ID CARD

The sponsor must be present unless one of the following is provided:

-DD Form 1172-2 printed from a DEERS/RAPIDS Office and signed by the sponsor
-Original Power of Attorney
-Letter from the Sponsor’s command, verifying the Sponsor is unable to sign due to operational commitments (deployment or TAD/TDY) and his/her expected return date.

 

PROMOTION/FROCKING OR REENLISTMENT/EXTENSION

Requires a Promotion/frocking letter, reenlistment/extension, or current Leave and Earning Statement which identifies the change.

 

RETIREMENT/TRANSFER TO THE FLEET MARINE CORPS RESERVE (FMCR)/INDIVDUAL READY RESERVE (IRR)/SELECTED MARINE CORPS RESERVE (SMCR)

Requires a DD Form 214.

 

CIVILIAN EMPLOYEE

Requires the following documents:

-DD Form 1172-2
-Form of identification
-State drivers license/ID card or previously issued CAC
-Government e-mail address (if applicable)

 

CONTRACTOR EMPLOYEE

Verify with your Trusted Agent (TA) that you have been approved through the Contractor Verification System (CVS) prior to coming to the DEERS/RAPIDS Office. The following documents are required:

-Form of identification
-State drivers license/ID card or previously issued CAC
-Government e-mail address (if applicable)

 

AGENT PRIVILEGE CARDS

Requires the following documents:

-Letter from the Sponsor’s doctor identifying the Sponsor’s name, Social Security Number (SSN)
-Sponsor’s CAC/ID Card
-Form of identification for the Agent
-State drivers license/ID card
-Agent’s Social Security Card

Expand List item 11915Collapse List item 11915  FAQ
What is DEERS?

DEERS is the Defense Enrollment Eligibility Reporting System. It is the an automated information system designed to maintain timely and accurate information on service members and dependents who are eligible for military benefits and entitlements, and to detect and prevent fraud and abuse in the distribution of these benefits and entitlements.

 

Why should service members update their information in DEERS?

Updating information in DEERS is key to maintaining eligibility for TRICARE and other military benefits.

 

When should service members update their information in DEERS?

DEERS should be updated anytime a service member moves, changes status, gets married or divorced, has an additional dependent, etc. In other words, any change that would affect benefits and entitlements for the member and his or her dependents should be recorded in DEERS. Additionally, DEERS information should be reviewed for accuracy once a year.

 

How do service members update DEERS?

There are several ways to update DEERS information.
(1) A request to add, delete or change information can be initiated with a request through your nearest military personnel office.
DEERS/RAPIDS Site Locator
(2) The member can call the DEERS Support Office toll-free telephone number:
(800) 527-5602 -- Alaska/Hawaii
(800) 334-4162 -- California
(800) 538-9552 -- All Other States
(Note: the best time to call the DEERS Support Office in order to avoid delays is between 0600-1500, pacific time.)
(3) The member can also visit the DEERS web site at: milConnect - FAQ (osd.mil)
(4) Changes can also be faxed to (831) 655-8317
(5) Sending an E-Mail to addrifo@osd.pentagon.mil is another easy option
(6) Finally, changes can be mail to the following address
DEERS Support Office
ATTN: COA, 400 Gigling Road
Seaside, CA 93955-6771

 

Can I take my ID picture in civilian attire if I am on active duty?

Yes, civilian attire is authorized as long as it complies with current local regulations; also military grooming standards apply regardless if in military or civilian attire when taking the photo.

Expand List item 11916Collapse List item 11916  DEERS Links

DoD Entitlements 
DoD Per Diem, Travel and Transportation Allowances, Basic Allowance for Housing (BAH)

Defense Manpower Data Center 
DoD Community and Public Sites

Home | TRICARE 
TRICARE information and services

DEERS Address Update System
For use by members of DoD/Coast Guard/Uniformed Services

RAPIDS Site Locator
Search for an ID Card Issuing Facility

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